리뷰 (28,890)

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2023년 12월 31일

When I encountered a problem, I contacted support. There I met Irene, she was very kind and responsive to me, and also helped me solve my problem very quickly, for which I am very grateful to her!

The Empress Artwork
독일
앱 사용 기간 12개월
답글 DSers개 2024년 1월 3일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 14일

I worked with Cynthia today and I must say she deserves 1000 GOLD STARS. She provided EXCEPTIONAL SUPPORT. I was beyond impressed. Whoever her boss is, she deserves a RAISE! Thank you Cynthia for being so knowledgeable and helping me with the kinks I had. All is solved. :)

Jewelry For Keeps
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 1월 16일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 21일

Cynthia, was very nice. she help me threw all the steps including find new product even check on me to see if everthing was good and sent me links to help. she was patient with me asking all theses question. awsome help thanks

Barkley Place
미국
앱 사용 기간 5일
답글 DSers개 2024년 3월 24일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 10월 30일

Customer service by Wendy

All i can say is THANK YOU!!! Wendy has been so helpful tonight!! I was in complete panic and stress mode with my issues and she has sorted all of them for me! To be honest I can't put into word how grateful I am for the help she has given to me tonight.

The Pet Haven
영국
앱 사용 기간 8개월
답글 DSers개 2023년 11월 1일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 3일

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
키프로스
앱 사용 기간 대략 2개월
답글 DSers개 2023년 12월 4일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 10일

very kind and responsive support, all my problems were solved in a couple of minutes, thank you

elektropark
에스토니아
앱 사용 기간 3개월
답글 DSers개 2024년 3월 11일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 17일

Thank you Blanca for your service! I literally got an answer before I asked a question :)

FirstGlance
폴란드
앱 사용 기간 2개월
답글 DSers개 2024년 3월 19일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 19일

Selena was very helpful and greatly helped me to understand my issue. and then she provided support.

Your Baby Buy
오스트레일리아
앱 사용 기간 5개월
답글 DSers개 2024년 2월 20일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 9일

Fantastic!!
Fast answers!

ASMELIA
스위스
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 10일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 20일

Love this app! Functionality is outstanding, everything works smoothly, especially product mapping.

One thing that deserves a special highlight is Customer Service Team.
Today I had a pleasure of working with Isak. All of my issues were resolved in almost no time. One of the best support I have ever recieved!

Erocult
독일
앱 사용 기간 29일
답글 DSers개 2024년 2월 21일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team