리뷰 (30,328)

전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 12월 3일

Very easy and smooth order process. I had an issue with my connected account on AliExpress and Ralla from Customer Support was super helpful and very quick in providing both the solution and suggestion on best practice. My problem was solved in no time and a really big stress just got off my back! Thanks Ralla!

Otinane Stores
키프로스
앱 사용 기간 대략 2개월
답글 DSers개 2023년 12월 4일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 17일

Great customer service! Thanks to Irene, who was super friendly and made everything very simple!

Purely Ecstatic
오스트레일리아
앱 사용 기간 6개월
답글 DSers개 2024년 3월 18일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 3일

As a first-time user, I was a bit overwhelmed with the app. However, the online support has been AMAZING and so helpful in not only teaching me how to use the app/but helping me do the steps with me/for me. Highly recommend. Thank you

Hey Bubby
오스트레일리아
앱 사용 기간 3개월
답글 DSers개 2024년 1월 15일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 20일

Amazing app; Sandy was incredibly helpful & resolved all issues & questions super quickly & efficiently to make sure my business continues to run smoothly. Such good service, I would even hire Sandy if I could!

GRLY
미국
앱 사용 기간 4개월
답글 DSers개 2024년 2월 21일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 8월 3일

Chloe

My Store
영국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 8월 4일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 25일

I think it is a good App, you can access easily a variety of productos. I like the part that automatically you add some productos without any complication. Thanks Vivian for assisted me! I had a good treat from the DSers support

WatchThis!
멕시코
앱 사용 기간 대략 1개월
답글 DSers개 2024년 3월 26일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 3일

Excelente atendimento Chloe, obrigada pela eficiência.

Magazine Rosinha
브라질
앱 사용 기간 대략 2개월
답글 DSers개 2024년 8월 4일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 13일

Very fast and helpful. Got back to me within minutes and helped me solve my problem without any hassle. Than you Alice!

Petopia Pet Shop
스웨덴
앱 사용 기간 5개월
답글 DSers개 2024년 2월 16일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 5월 3일

The service and walk through the solution was fantastic - Friendly agent with a sense of humour! Great job.

BayAfric
감비아
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 5일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 5월 20일

Selena is so patient and helpful! I had so many questions and she answered every single one of them and took her time. She deserves 10 stars!

TheNookEscape
영국
앱 사용 기간 11일
답글 DSers개 2024년 5월 21일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team