리뷰 (30,302)

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2024년 1월 21일

Spoke with Vivian on 01/21/24 for probably close to an hour and a half. I am new at DSing, but seasoned at selling. So that left me in a position with an unexpectedly large volume of orders to process and no idea at all what I was doing. It wasn't pretty. We had duplicate orders imported from eBay, no idea how to map everything...I can't begin to list everything, to be honest. Vivian assisted me with not only mapping everything but also taking screenshots to make sure she was providing me with the products I wanted. In addition, I was also asking another zillion questions. After this long interaction, I am certain I am not even entertaining any apps other than DS, and seriously, please, give VIVIAN a raise! She saved my business and helped me feel confident.

Breeze!
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 1월 23일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 31일

I had my appointment with Wendy and I just loved it! He was polite, kind, attentive and showed me everything! He answered all my questions. The best part is that it's a humanized chat. It's become my favorite Dropshipping support. I recommend Dsers, especially Wendy!

Loja Acha Fácil
브라질
앱 사용 기간 10개월
답글 DSers개 2024년 2월 3일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 20일

I had issues with certain areas of the products and the price of the products for one of my orders and Rin was amazing and managed to sort out all the issues, going out of the way as to search for alternative products with a better price. Once everything was sorted I could order the products for my customer. Great job, five stars :)

Jolly Joy Time
영국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 1월 21일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 5일

Wanted to leave a quick note on Villanelle. Provided great detailed solution on my issue with few different orders.

Really happy with Villanelle.

Kiss & Lace
영국
앱 사용 기간 4개월
답글 DSers개 2024년 3월 10일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 11일

Really great support very fast and reliable Krystal helped me directly and was able to help me solve the problem. Thank you very much

Speeding
독일
앱 사용 기간 12개월
답글 DSers개 2024년 1월 15일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 4월 22일

Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!

Bright Star Merch
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 4월 24일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 12일

Many thanks to Irene for helping me solve my problem, very professional, polite and quick to reply, thanks again! Dsers assistance is absolutely perfect!

Bling Paris
프랑스
앱 사용 기간 4개월
답글 DSers개 2024년 4월 14일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 5월 7일

Sandy helped me a lot. Great service and customer support. She guided me very clearly and patiently. This app is very easy to use and fulfillment. Love Dsers

uniquehomegadget
베트남
앱 사용 기간 대략 2개월
답글 DSers개 2024년 5월 8일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 10월 23일

OTIMO ATENDIMENTO, RAPIDO, E O MELHOR, RESOLVEU O PROBLEMA.

MAX Store
브라질
앱 사용 기간 대략 19시간
답글 DSers개 2024년 10월 24일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 5월 1일

thanks to Rfimp for solving my problem quickly and for showing me how to do it next time great service!

Merlude
캐나다
앱 사용 기간 21일
답글 DSers개 2024년 5월 5일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team