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2024년 3월 16일

i am new to dropshipping. Sally took the time to walk me thru an issue i was having with an order and missing product import.

My Happy Warrior Cat
미국
앱 사용 기간 6개월
답글 DSers개 2024년 3월 18일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 28일

DSers has transformed our Shopify game! The app's simplicity is a lifesaver, making order management a breeze. Wendy from customer support is a gem—knowledgeable and always ready to assist. DSers' automation features streamline our workflow, ensuring quick and precise order fulfillment. It's a must-have for Shopify businesses seeking efficiency and top-notch support. Highly recommended

cashymart
미국
앱 사용 기간 4개월
답글 DSers개 2023년 11월 29일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 3일

Hi my name is Deborah and i own Beautifulicious You. I had products that changed sku's and i went to the live help and got a young lady named Lucy. All i can say is she deserves a raise i don't think anyone has been as patient and kind!! i don't know a lot about computers yet but am taking classes. Anyway i give Lucy a 5 star plus!!! She was awesome!

BeautifuliciousYou.com
미국
앱 사용 기간 3개월
답글 DSers개 2023년 12월 5일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 3월 14일

I received help quickly from Isak at DSers. I received a detailed answer and was provided a resolution to my issue. Thanks for your help!

Glimmer Gem
캐나다
앱 사용 기간 7개월
답글 DSers개 2024년 3월 17일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 23일

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 1월 3일

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 24일

I had a request to generate but I didn't know how to use the tool correctly. Irene promptly helped me and resolved my problem. Excelent service, thanks!!

Bexpress Store
브라질
앱 사용 기간 4개월
답글 DSers개 2024년 3월 25일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 19일

Hi Isla I am very satisfied with your patience I'm finish and complete my process thank you so much and good job. God bless you goog

My Store
미국
앱 사용 기간 4개월
답글 DSers개 2024년 4월 21일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 4월 23일

Isla from the customer service was quick and super helpfull.
Dsers customer service team is really great

All for my home 365
독일
앱 사용 기간 3개월
답글 DSers개 2024년 4월 24일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 2일

suporte excelente e rápido da atendente Rita

Utyl
브라질
앱 사용 기간 대략 1년
답글 DSers개 2024년 7월 4일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 21일

sandy really help me out BIG time!!! thank you so much for taking your time to make sure i fix my issue... thanks alot

Better Homes Club
미국
앱 사용 기간 3개월
답글 DSers개 2024년 2월 22일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team