리뷰 (25,831)

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2024년 1월 10일

the help center so lit and fast

YoungCruel
폴란드
앱 사용 기간 27일
답글 DSers개 2024년 1월 15일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 6월 22일

Amazing support! Quick response from chat. The agent I spoke to was able to pin point my issue right away and provide me with clear explanation as to how to go ahead and solve it. Very pleased with their professionalism and curtosy :) Definitely recommend!

Zéro Bordel
캐나다
앱 사용 기간 10개월
답글 DSers개 2023년 6월 27일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 10월 19일

I had a fantastic support experience with Lucas through DSERS' live chat. Lucas responded swiftly to my inquiries and supplied me with precisely the information I needed regarding order delivery mails integration between DSers and my Shopify store. This was truly a 5-star service experience!

Atmosfere
인도
앱 사용 기간 3개월
답글 DSers개 2023년 10월 22일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 1월 3일

Lennon was very helpful and thorough

Fawnce
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 1월 15일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 4일

perfect app for my company

SNOOBY
영국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 1월 15일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 7월 28일

Jenny, helped me so much getting my Ali account reconnected to Dser. I am very appreciative of the screenshots making it easy to see the steps I needed to take. The response was much quicker than expected, actually within minutes of the request for support. I am very grateful that I was able to get my customer orders processed and paid for in a timely manner, both for my customers sake, and making me appear as a good business owner.

NewEarth Universe Collections
미국
앱 사용 기간 9개월
답글 DSers개 2023년 7월 31일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 8월 2일

I am very satisfied with DSers. Tony has helped me many times. He is very professional and very friendly. He found a solution for each of my questions and "problems". I can realy recommend DSers. Many thanks for everything to the team of Dsers and specially to Tony!

best regards Jenny

byMavas
스페인
앱 사용 기간 대략 1년
답글 DSers개 2023년 8월 4일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 9월 12일

I want to give a huge shoutout to Blanca at DSers for exceptional customer service! She provided prompt and invaluable assistance, even though the problem I had was from me but she tried her best to help me out. Blanca's knowledge and patience were truly impressive. DSers' commitment to their customers shines through thanks to reps like her. Highly recommend DSers, especially for their outstanding support!

Julirys
사우디아라비아
앱 사용 기간 4개월
답글 DSers개 2023년 9월 18일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 6월 25일

I was stuck with something and needed help I was put in contact with SANDY who was very helpful and was clear about what I needed to do. problem solved thanks again sandy

CleanPuff
오스트레일리아
앱 사용 기간 7개월
답글 DSers개 2023년 6월 28일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 2일

Rin from customer support is amazing. My pain point was quickly addressed and solved.

AP Essentials
미국
앱 사용 기간 대략 1개월
답글 DSers개 2023년 12월 4일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team