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2024년 5월 17일

Jenny was so cool

SUNGLASSVERSE
불가리아
앱 사용 기간 4개월
답글 DSers개 2024년 5월 20일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2023년 11월 27일

I really like the great experience that I just had, a customer made an order but the order wasnt showing in Dsers when I chat with one of the agent she guided to the end to finally complete the client order I am so happy she release my stress

Cheapstuff2.com
캐나다
앱 사용 기간 3개월
답글 DSers개 2023년 11월 29일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 12월 10일

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
미국
앱 사용 기간 5개월
답글 DSers개 2023년 12월 11일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 1월 5일

without talking about the amazing opportunities that this app gives, but the support service is one of the best ones, I've solved a problem very quickly with support advisor called holly, nice, fast and smooth. Full respect to all the dsers team. Thank you

Cuscino store
영국
앱 사용 기간 3개월
답글 DSers개 2024년 1월 15일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 2월 2일

The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything

DecorMaison
체코
앱 사용 기간 4개월
답글 DSers개 2024년 2월 3일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 21일

This is the first time I have contacted dsers by chat and honestly I am delighted that I came across Alice, really attentive and patient, she resolved my problem quickly. I'm so satisfied with this impeccable service. Thank you Alice :)

minicalinou
캐나다
앱 사용 기간 11개월
답글 DSers개 2024년 1월 3일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 5월 19일

I appreciate Vivian today for her patience and follow-ups on my issue.

The Gate Way Administrative Services
남아프리카
앱 사용 기간 24일
답글 DSers개 2024년 5월 20일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 8일

Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.

Jholidaygifts
미국
앱 사용 기간 5개월
답글 DSers개 2024년 1월 15일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 6월 1일에 편집됨

olivia was my helpful agent i am so very happy and pleased with their work really patient and knows there job very well GREAT SERVICE !

Baby Slumber Dreams
영국
앱 사용 기간 8개월
답글 DSers개 2024년 2월 25일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 2일

Dser is a top-notch app for AliExpress product integration on Shopify. The fulfillment process is smooth, and I recently experienced excellent customer service when resolving an order issue. Irene provided step-by-step guidance and resolved the issue promptly. 5 STARS! Highly recommend

Montessori Trove
영국
앱 사용 기간 5개월
답글 DSers개 2023년 12월 4일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team