리뷰 (29,851)

전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 12일

I had to reach out to customer service bc my acct had been disabled and i was trying to fulfill an order. I was on chat with Aimee, and let me tell you...she was amazing. She provided clear instructions on how to create a new acct and even provided pictures of the steps needed to 1) link my new acct to DSers and 2)relink the supplier to my product. She waited patiently as i worked through the process and made sure to confirm everything was working properly on their end once configured. She deserves 5 STARS!!!!! Thx Aimee

Make It Jazi
미국
앱 사용 기간 13일
답글 DSers개 2024년 2월 16일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 2일

I had trouble processing my first order and chatted with Sandy who was exceedingly helpful and walked me through the process of finding new suppliers. They added screenshots, links they recommended and were very thorough. Great first experience!

Islamabrace
캐나다
앱 사용 기간 대략 2개월
답글 DSers개 2024년 2월 3일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 5월 2일

Great service by Colleen! She was quick and got my problem resolved.

Thinking Like a VIRTUOUS Woman Shop
미국
앱 사용 기간 19일
답글 DSers개 2024년 5월 5일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 19일

Myra is very helpful and provided me with very precise instructions, she deserves a 5 stars with no doubt

Sunrise-bz
영국
앱 사용 기간 7개월
답글 DSers개 2024년 4월 21일

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 7일

Lucia was so helpful and patient while I explained the issue I was having. She was able to send me pictures and guide me through all the settings until the issue resolved. Thank you Lucia, you're the best.

7 Figure Beauty
미국
앱 사용 기간 4개월
답글 DSers개 2023년 12월 11일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 17일

Ralla,
it was great experience to have your support, as new store in this app, your timely and accurate answer was big support for. Five stars deserved are well deserved. :)

Ma boutique
캐나다
앱 사용 기간 21일
답글 DSers개 2024년 4월 18일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 15일

I had the best technical support service of my life, polite, very patient and very friendly, I really recommend it, thank you very much Olivia

Petshop.Agency
미국
앱 사용 기간 5개월
답글 DSers개 2024년 3월 17일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 10일

Lennon helped me solve my issue very quickly. It’s good to know that this app offers a professional support for their customers.

Winklair
체코
앱 사용 기간 6개월
답글 DSers개 2023년 12월 12일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 2일

suporte excelente e rápido da atendente Rita

Utyl
브라질
앱 사용 기간 대략 1년
답글 DSers개 2024년 7월 4일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 17일

Many thanks for your fast and great support Krystal! I have rarely experienced such good support. Krystal sent me the right screenshots and instructions immediately and we were able to solve all problems and questions within 10 minutes. Simply amazing!

Essenvio
독일
앱 사용 기간 3개월
답글 DSers개 2024년 1월 18일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team