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2023년 12월 4일

Had a talk with Wendy who was SO much helpful and was willing to take her time and help me with A LOT of questions.
Ended up learning a lot about the process and everything the comes with it through her support!
Was a really quick response and stayed with me the whole time :)

Main Store
이스라엘
앱 사용 기간 3개월
답글 DSers개 2023년 12월 5일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2023년 11월 27일

I have had a very pleasant and helpful client specialist on a number occasions. At times the language duifference can be frustrating, but, with patience, anything can be worked through and the specialists are very willing to assist.

Stellar Soul
미국
앱 사용 기간 5개월
답글 DSers개 2023년 11월 29일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 8월 30일

Je suis satisfait pour avoir trouvé aussi rapidement la solution à mon problème de changement du courriel et du nom de mon compte DSERS grâce au soutien de Sandy. Merci !

Geasytransport
캐나다
앱 사용 기간 28분
답글 DSers개 2024년 9월 1일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 13일

Thks a lot Rita for your help ! In a few minutes, you solved my problem, and of course very kindly !!! It was perfect for me

Biscotte et Gaufrette
영국
앱 사용 기간 5개월
답글 DSers개 2024년 3월 17일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 1월 29일

Sherry, great assistent. She helped me very quickly and clear. I thought i had a hudge problem but she solved it. Thank you Sherry!

Lazel.nl
네덜란드
앱 사용 기간 7개월
답글 DSers개 2024년 1월 30일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 9일

quick and efficient live chat support. krystal was a great help and very professional, helped to clear up some things for me. i'm very happy with the service.

LAGEshop
캐나다
앱 사용 기간 4개월
답글 DSers개 2024년 2월 11일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 1일

Aimee has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

My Store
미국
앱 사용 기간 2일
답글 DSers개 2024년 5월 5일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 8일

I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.

Lumieo©
독일
앱 사용 기간 15일
답글 DSers개 2024년 4월 9일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 27일

Agradecido excelente trabajo y atendimiento ràpido

Rcm Store 4
브라질
앱 사용 기간 3개월
답글 DSers개 2024년 7월 29일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 4월 24일

Raphael on DSers customer service (Messenger live chat) was incredible.

10/10 sould recommend and will guaranteed be using again!

FERJADKO
벨기에
앱 사용 기간 6개월
답글 DSers개 2024년 4월 27일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team