리뷰 (29,792)

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2024년 1월 15일

I had an issue with the mapping of my products and Wendy was really patient and helpful with me in this occasion. She took her time and helped me get sorted. Great experience.

Finer Fings
영국
앱 사용 기간 8개월
답글 DSers개 2024년 1월 16일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 17일

It's rare to find such exceptional customer support these days, but Lucy totally blew me away. She listened carefully, understood my problem instantly, and walked me through everything step-by-step. A true gem!
Many many many thanks Lucy. Keep up the great work!

GearUpSmart
미국
앱 사용 기간 2개월
답글 DSers개 2023년 12월 18일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 11월 9일

This is the first time to used Dsers customer service. I was so lucky to be assigned Alicia to help me. Thank you Alicia

MoonChildWorld
영국
앱 사용 기간 2년 초과
답글 DSers개 2023년 11월 12일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 11월 9일

Sherry was very helpful in answering my problem request and went above and beyond to answer more on what I needed to do in Shopify. Great service and very kind!

Confident Piece
미국
앱 사용 기간 10개월
2024년 5월 29일

AMAZING CUSTOMER SERVICE !

BORNOVA
프랑스
앱 사용 기간 9일
답글 DSers개 2024년 6월 2일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 11월 17일에 편집됨

Myra was so helpfull and commited to answer all my questions! Thanks a lot!
Update 1: But Dsers itself works poorly, many of the features only do what they were supposed to under specific conditions, prices sometimes are not correctly imported, shipment prices cannot be included in final prices (only in a specific situation).
Update 2: prices keep not being correctly imported. Instead of trying to understand, recognize and fix the problem, tech support try to convince you that the app works showing how to configure it by the book and repeating the limitations.

Escolhi Pra Vc
브라질
앱 사용 기간 11개월
답글 DSers개 2023년 11월 19일

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

2024년 3월 23일

I have been assisted promptly by Aimee and hence, I could solve the issue which I had on DSers.

My Store
영국
앱 사용 기간 5개월
답글 DSers개 2024년 3월 25일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 5월 6일

Aimee was very helpful and solved concerns

NUTRAL ATTIRE.
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 5월 7일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 7월 30일

bravo

BeatPuncher
스웨덴
앱 사용 기간 8일
답글 DSers개 2024년 8월 1일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 1일에 편집됨

The customer rep responded to me timely and answered all of my questions and sometimes with screenshot. This is the first time I am contacting Dsers. I hope I continue to have this kind of experience with the product.

I had another conversation today and Selena was great. She helped me with all my questions.

Lybbel
네덜란드
앱 사용 기간 3개월
답글 DSers개 2024년 1월 23일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team