DSers‑AliExpress Dropshipping

I had a great experience with the DSers support team. They were patient, professional, and very responsive while helping me resolve my issue. The guidance was clear and easy to follow, which saved me a lot of time and gave me confidence in managing my store.

Absolutely amazing service! I struggled with something for over 4 hours on my own and got nowhere. They solved everything perfectly in just 20 minutes. Super professional, fast, and incredibly helpful. Saved me so much time and stress — honestly couldn’t recommend them enough. Worth every second!

amazing customer service and working systems towards fast and detailed fulfillment 110% satisfied

The assistance provided was excellent and readily available whenever needed. Explanations were clear, detailed, and easy to understand, and the accompanying images served as helpful visual guides throughout the process. Overall, the support made everything straightforward and efficient.

Their customer service is extremely attentive, patient, and high quality. The app also makes it very easy to find the perfect suppliers for the products needed on your store! Very good app for dropshipping!

DSers is an excellent dropshipping tool for Shopify stores. It makes product importing, order management, and supplier integration very easy. The platform is fast, reliable, and helps automate the entire dropshipping process, saving a lot of time. I especially like how smoothly it connects with AliExpress and allows bulk order processing. Overall, DSers is a great solution for anyone starting or scaling a dropshipping business.

Kimi provided outstanding service. Very professional, responsive, and helpful. I highly recommend working with Kimi.

I needed help with how to price my products before I push them to my store. I had walked away from my computer for about two hours and when I came back the page I was on was no longer there, the pricing page. I tried to figure it out and I used the 24/7 chat. However I am on a new computer and it doesn't have my saved passwords, its 11:45 at night, I am tired and frustrated because I just want to find the price page. RIta customer support came to the rescue. She answered all my questions and sent links, she sent pictures with a diagram and also there was red pen so I could see it. Very friendly and made me so calm. We need more Rita's and less Chatgpts, mine is way to upbeat! Rita solved all my issues and said they are there 24/7. I feel reassured that tomorrow will be an amazing day for me to work. thanks Rita for all your help. OUTSTANDING

I download DSers App months ago with a personal email adress and have an issue with this e-mail adress went was the time to change for my business email adress , many issue , spend lots of time to try at solving the problem without success, Shopify Team and Sidekick are very precious to help, very good service with Shopify , so back to my story , the issue was difficult to solve , so it's about data , so anyone who will face the same problem , go at : account/link managed/whitelist is manage for AliExpress and others suppliers list , and reviews or change email as you need, if you still have difficulty, Support DSers , Aimee was my Superhero yesterday's , she sweet to chat , patient with user , I was very happy after she fix my issue . very helpful , Thank you again Aimee

Cyril delivered clear, fast, and reliable support.
She understood the DSERS system deeply.
Each reply solved the issue without confusion.
She stayed patient and focused until everything worked.
This level of service saves time and builds trust.
DSERS support shines because of agents like Cyril.
Highly recommended.

Service client au top ! J’ai eu un souci et il a été réglé en quelques minutes à peine. Équipe ultra réactive, efficace et vraiment agréable. L’application est déjà très pratique au quotidien, mais avec un support aussi rapide et qualitatif, ça fait toute la différence. Je recommande sans hésiter.

Encore merci à Kusy pour son aide !