리뷰 (29,807)

전체 평점
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2024년 2월 3일

Wendy isn't just knowledgeable, she is also friendly and genuinely helpful. She went the extra mile to ensure my issues are resolved, even suggesting solutions I wouldn't have thought of myself. Her proactive approach has saved me tons of time and frustration.

PheMOMenal Finds
미국
앱 사용 기간 5개월
답글 DSers개 2024년 2월 4일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 27일

I recently had the pleasure of being assisted by Sally, and I must say, it was an outstanding customer service experience. From the moment our interaction began, Sally demonstrated exceptional professionalism, kindness, and expertise.

Bebê Amado
브라질
앱 사용 기간 5개월
답글 DSers개 2024년 2월 29일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 3월 12일

Customer service rep Neva provided quick and thorough help and explanations to my questions. She was very friendly and made the process easy to understand! DSers has top notch customer service!

Copper Azul
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 3월 13일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 21일에 편집됨

I really appreciate Adele for her exceptional walk through guidance on a problem we resolved together, Thank you Adele I am satisfied, keep it up.

GabbyDeals
미국
앱 사용 기간 3개월
답글 DSers개 2024년 3월 4일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 2월 9일

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
영국
앱 사용 기간 12개월
답글 DSers개 2024년 2월 11일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 12월 13일

saved me from losing another order. alice was very friendly and such a big help

krystals bargain design
미국
앱 사용 기간 6개월
답글 DSers개 2023년 12월 14일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 8일

Thank you so much Isla! Isla really helped me with a problem I have been trying to fix for quite some time now. Thank you to her and Dsers. Great customer service.

Doggy Delight
영국
앱 사용 기간 3개월
답글 DSers개 2023년 12월 11일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 11월 5일

Emma's customer service was outstanding. She quickly and efficiently helped me link the right account on my Dser account, allowing me to pay my client's order. Her dedication and expertise made a significant difference in my experience as a customer. Thank you, Emma, for your excellent service!

Electronique Solution
캐나다
앱 사용 기간 3개월
답글 DSers개 2023년 11월 7일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 3월 19일

Experienced some difficulty while attempting to update my PayPal account on DSERS, but thanks to Raphael's swift assistance, the issue was resolved in no time. His prompt and effective support made the process hassle-free. Much appreciated!

Spiroxia
오스트레일리아
앱 사용 기간 대략 1개월
답글 DSers개 2024년 3월 21일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 30일

Marshall, thank you for your quick response and help in resolving the issues I had when using the DSers program. I recommend the program, which is easy to use and the support team is always happy to help quickly.

Easy mom store
벨기에
앱 사용 기간 26일
답글 DSers개 2024년 3월 31일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team