리뷰 (30,328)

전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 12월 29일

Extremely Satisfied with Dsers Support – Fast and Helpful

I recently had the opportunity to interact with the support team (Ralla) at Dsers, and I must say that I am extremely satisfied with the experience. The support provided was not only fast but also very helpful, making it a pleasant experience overall.

Right from the beginning, Dsers proved to be efficient in handling my queries. I reached out to their support team via their facebook live chat feature, and I was pleasantly surprised to receive an immediate response. The support agent was courteous and patient, ensuring that I had all the necessary information to resolve my issue.

Homemint
스위스
앱 사용 기간 대략 1개월
답글 DSers개 2024년 1월 3일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 4월 10일에 편집됨

I had a small issue with my Dsers account billing, but Lucy was patient and helped me out.

Orientella Shop
미국
앱 사용 기간 9개월
답글 DSers개 2024년 3월 10일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 26일

I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.

Luxury Living
미국
앱 사용 기간 5개월
답글 DSers개 2024년 2월 27일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 26일

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
오스트레일리아
앱 사용 기간 4개월
답글 DSers개 2024년 3월 28일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 11월 16일에 편집됨

Great app and very helpful customer service.
Both Sandy and Sans were amazing!

Espiaye Apparel
오스트레일리아
앱 사용 기간 대략 1년
답글 DSers개 2024년 4월 9일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 7월 26일

Un grand merci à Villanelle pour son efficacité et sa réactivité !

Arche de mariage
프랑스
앱 사용 기간 대략 2개월
답글 DSers개 2024년 7월 29일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 11월 23일

I'm writing this review for your staff Raphael who has helped me with an major issue that I had with my Shopify account. I couldn't solve my problem for quite a bit, till I reached out to Raphael. He helped me to solve that problem just in minutes. I was very satisfied with his service.

G4Goods
독일
앱 사용 기간 대략 2개월
답글 DSers개 2023년 11월 26일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 3월 12일

I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.

NeuCalm
오스트레일리아
앱 사용 기간 3개월
답글 DSers개 2024년 3월 13일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 22일

Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.

Trendy Cove
영국
앱 사용 기간 10일
답글 DSers개 2024년 4월 23일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2023년 11월 27일

I encountered some challenges figuring out and configuring things in Dsers, and Raphael was incredibly helpful in addressing all my questions. He took the time to thoroughly explain all the details I needed to know, and the step-by-step information proved to be extremely useful. Thanks!

CosyCove
미국
앱 사용 기간 3개월
답글 DSers개 2023년 11월 29일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team