리뷰 (30,363)

전체 평점
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2024년 9월 22일

Amazing 24/7 support Dsers is absolutely helpful with any issues you may have they are always there to help

Solaced Living
오스트레일리아
앱 사용 기간 3개월
답글 DSers개 2024년 10월 7일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 11월 10일에 편집됨

Many thanks to Vivian who helped me with my problem!

Glowy Oficial
칠레
앱 사용 기간 3개월
답글 DSers개 2024년 10월 17일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 11월 11일

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

All You Wear
미국
앱 사용 기간 3개월
답글 DSers개 2024년 11월 13일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 10월 28일

I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!

OpalBloomBeauty
영국
앱 사용 기간 4일
답글 DSers개 2024년 10월 30일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 10월 21일

Absolute fantastic customer service by Sandy. Took time to understand my problem and patiently guided me through the whole issue and how to resolve it. Definitely recommend!

Elexia
미국
앱 사용 기간 24일
답글 DSers개 2024년 10월 23일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 8월 26일

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Chrissy helped me with my problem and gave me many solutions for it. She was very respectful and nice, I recommend the DSers customer support, if you have any problems.

Iwonda
독일
앱 사용 기간 대략 1개월
답글 DSers개 2024년 8월 27일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 10일

Adele was amazing and responsive when I needed support. She helped me sort out my issue very quickly and kindly with screenshots to explain the process. Thank you Adele!

Wag Swag
오스트레일리아
앱 사용 기간 10일
답글 DSers개 2024년 11월 12일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 17일

I had a problem and it was quickly resolved by ELORA, I'm speechless, thank you for your support

Boos Store
브라질
앱 사용 기간 2개월
답글 DSers개 2024년 11월 19일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 11월 2일

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 11월 4일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 1일

Gloria helped me out with a problem I had. She was very quick with response, she was nice and very helpful. I have solved my problems in less than 5 minutes. She is great!

WellShop
캐나다
앱 사용 기간 대략 1개월
답글 DSers개 2024년 10월 10일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team