리뷰 (30,363)

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2024년 9월 26일

I am very satisfied with the service that was given to me by Chrissy from the support team. Helped ease my mind from the problem I was being faced with. Very helpful in my situation.

Portable Cure™
미국
앱 사용 기간 26일
답글 DSers개 2024년 10월 8일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 10월 13일

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 10월 15일



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 30일

Isak has been AMAZING. helping me for more than one hour. super patient and available. thank you a lot for you kind help!

OrthoRepose
이탈리아
앱 사용 기간 28일
답글 DSers개 2024년 10월 10일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 10월 15일

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 10월 16일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 11월 18일

Dear,
I have to say . First I had Problems I needed help . After writing to the Dsers Team , I got a quick answer from Raphael( Dsers Team). He helped me a lot and showed me around all the features. He was very polite and kind. Thank you . I can recommend you to text with Raphael directly. Thank you Raphael . Have a nice day yall. Milad

Nexora-Store
독일
앱 사용 기간 2일
답글 DSers개 2024년 11월 19일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 9월 26일

I'm new to the dropshipping sene so of course I have question luna was great she answered everything and helped me get up and running looking forward to working with Dsers and hoping to have a long relationship with the team thank you so much
Frank Madison

Kodiak's Bear Cave
미국
앱 사용 기간 27일
답글 DSers개 2024년 10월 8일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 2일

I wanted to take a moment to express my sincere gratitude to Krystal for her exceptional assistance with my order issue in DSERS. She was not only incredibly polite but also highly efficient in resolving my problem. Her professionalism and dedication to customer service made a potentially stressful situation much easier to manage. Thank you, Krystal, for your outstanding support!

CandyPet
프랑스
앱 사용 기간 대략 2개월
답글 DSers개 2024년 9월 4일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 8월 5일

Great service from Wendy.
I'm new to all this (dropshipping, shopify, etc.) and she helped me out how to handle the dropshipping and make sure the customer will receive my item.

thank you again.
ViveBelleCo

ViveBelleCo
미국
앱 사용 기간 대략 1년
답글 DSers개 2024년 8월 6일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 8월 15일

When I was having technical issues with my store, I turned to their customer service live chat feature. Not only did they quickly resolve a very frustrating issue, but the chat support was very helpful and professional. Shout out to LUNA, one of the chat agents. She made things a lot less frustrating. Thank you for quickly resolving my issues!

Vital Supply Company
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 8월 18일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 11월 8일

Contacted DSers after I had an issue with one of my suppliers not having something in stock for a customer... their live chat agent was able to handle the situation in minutes and I had no issues. EXTREMLELY SATISFIED!

KuddleSocks
미국
앱 사용 기간 11일
답글 DSers개 2024년 11월 10일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team