전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 16일

had a problem with the variants and shipping on aliexpress & DSERS and jenny helped me so much in such a calm response. really appreciate her and the support team! very helpfull

TrendSali
이스라엘
앱 사용 기간 8개월
답글 DSers개 2024년 2월 17일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 15일에 편집됨

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
요르단
앱 사용 기간 4개월
답글 DSers개 2024년 2월 16일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 4월 23일

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
브라질
앱 사용 기간 8일
답글 DSers개 2024년 4월 24일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 1일

Olivia has been very kind to me and helpful. Thank you so much.

BunkerNation
프랑스
앱 사용 기간 3개월
답글 DSers개 2024년 4월 2일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 1일에 편집됨

Alicia was amazing. I sent an email about a tech issue and she responded very quickly and was able to help resolve my problem. Thank you so much, Alica.

PurePathShop
미국
앱 사용 기간 3개월
답글 DSers개 2024년 2월 11일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 7일

Myra was really helpfull, she was really fast and also gave my tips and offered help me mapping. Very nice costumer service.

Little Baby Gio
오스트레일리아
앱 사용 기간 7개월
답글 DSers개 2024년 2월 11일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 2일

finally found the best customer service, Chris you're the best

Animeancy
모로코
앱 사용 기간 10개월
답글 DSers개 2024년 3월 4일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 3월 20일

Alice was extremely helpful. I'm still new to DSERS so it's all foreign territory to me. She answered my questions very thoroughly and quickly. Super grateful for her help!

Luxe Cove
미국
앱 사용 기간 대략 1개월
답글 DSers개 2024년 3월 21일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 2월 22일

One of the best customer service experiences I've ever had! With fast response times! Immediate help to resolve my problems and fantastic customer service, Adele was brilliant and I couldn't recommend her and the DSers team any more!

Champions Official
영국
앱 사용 기간 3개월
답글 DSers개 2024년 2월 25일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 3월 3일

Special Thanks to Lennon for helping me out. I could't have done this without you :D

MonkeyFlops
노르웨이
앱 사용 기간 6개월
답글 DSers개 2024년 3월 4일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team