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2024년 2월 16일

had a problem with the variants and shipping on aliexpress & DSERS and jenny helped me so much in such a calm response. really appreciate her and the support team! very helpfull

TrendSali
이스라엘
앱 사용 기간 8개월
답글 DSers개 2024년 2월 17일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 15일에 편집됨

Quick and Efficient Support!

I want to express my sincere gratitude to Wendy for her exceptional assistance with the app. She went above and beyond to resolve my issue, demonstrating unwavering dedication and commitment to customer satisfaction. Despite facing challenges, Wendy remained patient and tirelessly worked to find solutions, making every effort to ensure my experience was positive. Her professionalism and genuine care are truly commendable. Thank you, Wendy, for your outstanding support and dedication to helping customers like me. You've made a significant difference, and I deeply appreciate it.

kufeyeh
요르단
앱 사용 기간 4개월
답글 DSers개 2024년 2월 16일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 2월 9일

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
영국
앱 사용 기간 9개월
답글 DSers개 2024년 2월 11일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 18일

"I'd like to express my gratitude to Tiffany for resolving the issue I had with the Dsers application. Her dedication to solving the problem was evident throughout our communication. She patiently guided me through the troubleshooting process, ensuring that I understood every step. I am thoroughly impressed with her professionalism and technical expertise. Thanks to her efforts, my experience with Dsers has been greatly improved. I would highly recommend her to anyone in need of assistance. Thanks again, Tiffany!"

Mascote Leal
브라질
앱 사용 기간 28일
답글 DSers개 2024년 2월 20일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 4월 11일

I was looking for a little icon to help me continue my mapping and could'nt find it. Olivia gave me a very fast and efficient help, I appreciate it so much! Thank you!

JOUONS&CO.
캐나다
앱 사용 기간 11일
답글 DSers개 2024년 4월 14일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 13일

Sally is AWESOME! Super kind and helped me solve my issue

Venera
미국
앱 사용 기간 3개월
답글 DSers개 2024년 3월 14일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 3월 7일

I'm a fresh kid to drop shipping and was having so many hiccups aligning my orders from Shopify to AliExpress - I was somewhat confused but out of no where like an angel was Jully she was kind, caring, understanding, and took great action in fixing the matter at hand.

Jully rescued me with that jug of water when I needed her most.

I'd greatly recommend anyone to work with Jully 24/7.

She's amazing and deserve kudos from her supervisor or manager.

Jully saved my day like a bag of cash.

Thanks a mil team wonder!

Shoporifik
자메이카
앱 사용 기간 21일
답글 DSers개 2024년 3월 10일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 2월 29일

Many thanks to Chrissy for the wonderful service and quick response, updating certain details regularly

mogy-express
이스라엘
앱 사용 기간 4개월
답글 DSers개 2024년 3월 3일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 4월 4일

Had an issue linking variants to a product line - Chrissy was an amazing help and i learnt a lot - all fixed and running great

Gizmo Shop
오스트레일리아
앱 사용 기간 대략 1개월
답글 DSers개 2024년 4월 6일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 4월 7일

Rin was wonderful and patient in helping me, all my questions were answered efficiently and the instructions giving to set up my store was clear and precise! Rin was also very polite and happy to help! thank you again!

Pet Patch
미국
앱 사용 기간 12일
답글 DSers개 2024년 4월 8일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team