리뷰 (30,119)

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2024년 1월 30일

Great customer service!

Neldera
네덜란드
앱 사용 기간 1년 초과
답글 DSers개 2024년 2월 1일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2022년 8월 31일

O atendimento é muito rápido e assertivo, estou gostando bastante o suporte é bem eficaz e me explicou em detalhes.

Samayba
브라질
앱 사용 기간 1년 초과
답글 DSers개 2022년 8월 31일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2020년 8월 23일

Great support and customer service. Thank you for the help! Any issue I have had, the support team have been there :)

OAKBLOOD
뉴질랜드
앱 사용 기간 1년 초과
2022년 8월 17일

The app is very usefull and the best in the category
The support is very patient, kind and efficient.
A special shout out to Lucy which take the time to full understand my problems and fix it with me !!

HairLissy
미국
앱 사용 기간 1년 초과
답글 DSers개 2022년 8월 22일

Hi,

We are thrilled to see your comment on our app and customer service. DSers is always here to solve any of your problems. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2022년 7월 12일

its a great app, the best, and i have a sugestion, make more acessible, the prices for brazilians, just like shopify did. i know for american, 19 usd is cheap, but for us, is expensive, cause our money( Real ). so 19 usd for us is about R$ 114,00 month.

ehinfo
브라질
앱 사용 기간 1년 초과
답글 DSers개 2022년 7월 12일

Hi,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2023년 3월 13일

Muito legal a atenção que a Tiffany teve comigo. recomendo o Dsers para todos que possuem ou pensam em ter seu próprio negócio.

Sparvo vestuário
브라질
앱 사용 기간 1년 초과
답글 DSers개 2023년 3월 14일

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2021년 5월 25일

Beenle me ajudou a configurar corretamente meu pedido Dsers e
explicou tudo em detalhes. Estou muito satisfeito.

doalfineteaofoguete
브라질
앱 사용 기간 1년 초과
답글 DSers개 2021년 5월 26일

Hi doalfineteaofoguete,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers and enjoy our customer service. We strive to provide our users with high-quality service to help them in every way we can. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 11월 3일

I had a very good experience using the chat. The agent was very knowledgeable and patient with me through the entire process. All of my questions were answered thoroughly.

RamLynn Boutique
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 11월 5일

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 11월 18일

I recommend this app because my agent Jully was there to help me when I didn't know what I was doing I finally understood and it's all thanks to them they did a great job.

Blessing Joyce
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 11월 20일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 1월 25일에 편집됨

If only I could leave less than 1 star. Honestly the most useless customer support and the most useless app. And today, dealing with "Jackie" from customer support is a new low point. She somehow deleted all my mapping and even placed unapproved orders on my behalf, it will take me hours to fix the mess she created.

Lulu Babe
오스트레일리아
앱 사용 기간 1년 초과
답글 DSers개 2022년 6월 2일

Hello Lulu Babe,

We're very sorry to hear about your experience with DSers. We apologize if you felt pushed about leaving a review because we are trying to get proper feedback.
For the monthly subscription, we have a dedicated free plan for users coming from Oberlo that gives you access to all the features you had on Oberlo, without having to pay anything, could you please give us more details?
As for the interface, we'll work hard to improve it according to the feedback we received.
Thank you for taking the time to share your thoughts and happy dropshipping nonetheless!

DSers Team