리뷰 (30,387)

전체 평점
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  • 평점의 98%가 별 5개입니다
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2024년 9월 11일

I had a fantastic experience with Dsers, and I want to give a special shoutout to Colleen from the support team. He was incredibly helpful and resolved my issue quickly and efficiently. His professionalism and patience made all the difference, and I couldn't be more grateful. Thanks again, Colleen, for the excellent service!

Blink Goods
인도
앱 사용 기간 대략 1개월
답글 DSers개 2024년 9월 17일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 11월 5일

I was having a alot of issue with my store but Lydia helpt me so good.

QuickShopz
네덜란드
앱 사용 기간 대략 1개월
답글 DSers개 2024년 11월 7일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 5일

The Dsers support Team is great. Took plenty of time for my paniking and solved the problem pretty quick. Big Thanks to Selena!

Damuria
독일
앱 사용 기간 6개월
답글 DSers개 2024년 9월 8일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 23일

Dsers is the best app to fulfil your order! And the costumer service is fast and excellent! Olivia solve my problem in less than 1 minute!

Try Diggers
오스트레일리아
앱 사용 기간 대략 1개월
답글 DSers개 2024년 10월 27일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 10월 7일

This app is best to automate dropshipping and if you face any problem, there customer support is impressive specially Chrissy

FUSHIA
미국
앱 사용 기간 대략 2개월
답글 DSers개 2024년 10월 10일

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2024년 9월 25일

Great customer service by Jacinta who helped me very promptly !

PetPlanet
불가리아
앱 사용 기간 5개월
답글 DSers개 2024년 10월 8일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 10월 5일

Super responsive agents on site, they help you with all your questions. Special shout out to Olivia, very kind and patient with me and my questions. 99% of their suppliers include VAT for EU markets and UK, sales tax on NA markets...etc. It saves you the hassle as a dropshipper. Once again, special thanks to Olivia :D

Luxo Lumens
영국
앱 사용 기간 7일
답글 DSers개 2024년 10월 10일

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 9월 25일

I was really impressed by the customer service. I had a question regarding the fulfilment process, Blanca was great at solving my issue on the live chat and was very quick to answer.

So if you have any questions when using DSers, don't hesitate to use the live chat instead of wasting time browsing Reddit and Google.

Lifazen
영국
앱 사용 기간 18일
답글 DSers개 2024년 10월 8일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 9월 14일

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"

which sounds positive if true.

Grumpurrs
미국
앱 사용 기간 13일
답글 DSers개 2024년 9월 17일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2024년 10월 31일

Thank you Chloe for you rapid respond to my questions. It didn't feel interacting with you on the other side. You took your time explaining with screenshot as steps to follow which was brilliant and able to resolve my query in mins. Thank you and have a lovely day ahead.

ChicCove
영국
앱 사용 기간 30일
답글 DSers개 2024년 11월 3일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team