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2023년 11월 25일

Eden at customer support was fantastic. Had some issues with paypal tracking and he resolved it. Very attentive.

goshavyco
영국
앱 사용 기간 1년 초과
답글 DSers개 2023년 11월 26일

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 2월 5일

Atendimento da Sylvia foi top, excelente profissional, obrigado!

Official Discount
브라질
앱 사용 기간 대략 1년
답글 DSers개 2024년 2월 8일

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2021년 9월 16일

I really liked the support, congratulations. I was very well attended to my requests, thanks!!!! I really liked the support

LIVRE STYLE
브라질
앱 사용 기간 1년 초과
답글 DSers개 2021년 9월 16일

Hi LIVRE STYLE,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 3월 9일

Joy was a Joy to be helped by. I am new to the system and Joy was a great help and patient with my needs. Even gave me some tips to make it work better. A true asset to the company.

www.KitchenBathandHomeGadgets.com
미국
앱 사용 기간 1년 초과
답글 DSers개 2023년 3월 10일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2021년 5월 3일에 편집됨

DSers lures me to use their test order, but it can never be deleted. It is such a Scam. Unclear tutorial as well. not smart at all. Update: You are totally saying another thing. I am talking about that I cannot delete the test order. It is a big bug for the users. You are talking about that I could skip. The concern is that I have to skip to avoid the issue. Then what is the meaning of setting up this step? Please don't try to mix the problems. The answer is that you are not ready to do a test order, which meaning it is not a complete test. You should ask your product managers and coders to fix it up instead of just trying to argue with me without the basic logic. So ridiculous!

Any Any Fitness
오스트레일리아
앱 사용 기간 1년 초과
답글 DSers개 2021년 5월 2일

Dear team

Thank you for your review.
It seems that you had issue when made test order.
Maybe I can provide some helpful solution here if you do not want this order :
1. You can easily skip this step if you do not want to make a test order
2. For the test order made to AliExpress, you can cancel it smoothly on AliExpress
3. For the test order made on Shopify, you can delete it as well.
4. For that order on DSers, we suggest you mark it as fulfilled and it will be moved to Fulfilled tab.
If you still have questions, we have 24*7 support for you.
Please feel free to contact.

Best regards,
DSers team

2023년 6월 15일

I am very pleased with Isak's support. The solution was quick and accurate. Excellent service. Congratulations!

Maela
브라질
앱 사용 기간 1년 초과
답글 DSers개 2023년 6월 18일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2021년 7월 12일

Un des meilleurs service client que j'ai jamais vu, très professionnel, il m'ont carrément fait le travail que je n'arrivait pas résoudre. L'application quant à elle est plutôt intuitive.

Uveink
스위스
앱 사용 기간 1년 초과
답글 DSers개 2021년 7월 12일

Hi Uveink,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

2021년 8월 5일

Chat help is great. Catherine and everyone else I've dealt with have been excellent. I just purchased a site and I'm really pleased with all of the support and their knowledge.

pickyourpens.com
미국
앱 사용 기간 1년 초과
답글 DSers개 2021년 8월 5일

Hi pickyourpens.com,

We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 2월 21일

Sandy gave me excellent service, answered my question thoroughly and solved my problem. Great app, great customer service.

CarloGlobal
캐나다
앱 사용 기간 12개월
답글 DSers개 2024년 2월 25일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2022년 9월 12일

This app is great and the customer service is very responsive and kind. I recommend this app and have been using it for years. And also Jenny from support is very nice.

Drapeaux du Monde
프랑스
앱 사용 기간 1년 초과
답글 DSers개 2022년 9월 12일

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team