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I had questions about shipping times and products delivery and Luna were very helpful in answering my questions. She sent me screenshots on how to select my shipping times for my products and help me understand how it works.
Hi there!
Thank you for highlighting our support team member in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Awesome app of course, i got stuck fulfilling my first order but Tracy and Wendy helped me out right away in the support chat! walked me through everything perfectly swiftly!! Thank you so much!!!!!!!!!!!!!!!!!!!!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Atendimento excelente e certeiro com o problema que tive, em especial para Alicia que me ajudou no momento!!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Best support ever, thanks to Clary ! I use this app since a long time and I have never been disappointing by their support when you need help !
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
First class customer service by Zoe. Really couldn’t thank her enough!! I was helped with a problem I’ve been trying to sort out for a week and Zoe sorted it in 5 minutes
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
atendimento excelente do Villanelle ótimo aplicativo ótimo suporte Fui atendido por Villanelle e resolveu 100% dos meus problemas referente ao processamento de uma venda que ficou duplicado no sistema, foi extremamente atenciosa e super competente, agradeço a seus serviço e dou nota máxima
muy competente y muy rápida y amable.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Thanks to Lucy, Chrissy and Rfimp.
They responded very quickly because I needed some help with my Dsers account settings, Thank you guys for the great and fast help.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
This app really is essential. and has great customer support. especially from Bruna! helped me identify an issue and solve it at the root!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Today I was helped by Lennon. All my questions were answered, and I'm very satisfied.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team