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2023년 12월 30일

Sherry responded to me quickly and was open to helping me resolve my issue fairly quickly.

Thank you Sherry

avalovette
미국
앱 사용 기간 11개월
답글 DSers개 2024년 1월 3일

Hi,

We will let our customer team know that you had a great experience with them. Thank you for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 13일

The customer service provided is excellent, and I highly recommend using the live chat feature. It is always available and consistently effective in resolving issues. Tiffany helped address all my problems and provided clear explanations. Overall, it is a good customer service experience.

Trendy Gadget Club
캐나다
앱 사용 기간 대략 9시간
답글 DSers개 2023년 12월 14일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 11일

Je veux que cette application soit gratuite pour moi.
mais je n'arrive plus à l'utilisée gratuitementé
pourquoi?

avsuper
캐나다
앱 사용 기간 1년 초과
답글 DSers개 2023년 12월 13일

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 9월 17일

I am a new seller and probably it will take time to get used to the different features of autods, however, I think navigation could have been much simpler. Probably you would understand if you see the platform from a new user perspective.

RTR mart
영국
앱 사용 기간 3개월
답글 DSers개 2023년 9월 18일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 12월 8일

Ótimo app só gostaria que os resumos das descrições dos produtos fossem mais bem explicados sem palavras repetidas

BrazilStory
브라질
앱 사용 기간 대략 2개월
답글 DSers개 2023년 12월 11일

Hi,

Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

2023년 6월 22일

Lily was so super helpful walking me through the order fulfillment process with Shopify. I give Lily herself a 5 star for her customer support! The app itself gets a 3 star. While it'd be sooo much easier if Dsers was integrated properly with Shopify to simply click on the "Request Fulfillment" from a store owner/user experience perspective, Lily made this process headache free, easy to understand, and so easy to follow with her instructions and screenshots. Thank you so much Lily!

Diamond Wolf Emporium
미국
앱 사용 기간 4개월
답글 DSers개 2023년 6월 27일

Hi,

Thank you so much for your review. We are glad to know that you like dropshipping with DSers. We strive to provide our users with high-quality service to answer all the questions for them. Please feel free to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

2023년 7월 16일

I am getting an error message that the app is unsupported in shopify. I am seeking some help on this. Will i have to delete all my products that i have uploaded on my store.

femboujee89.com
영국
앱 사용 기간 1년 초과
답글 DSers개 2023년 7월 19일

Hello,

Don't worry, DSers is here to stay!
Due to Shopify's updated detection system, you may see 'DSers unsupported'.
Please be assured that this will not affect your business and we are working with Shopify to solve this issue as soon as possible.

Best,

2024년 1월 21일

Hola buenas tardes, de momento tengo problemas con mi cuenta, estaba funcionando bien y ahora no me deja trabajar

Plan A Solucion
아르헨티나
앱 사용 기간 3일
답글 DSers개 2024년 1월 22일

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2023년 7월 13일

Why is the DSers app being reported as incompatible with Shopify? I installed it on July, 6 and used it for a few days, but now the platform has been informing about this incompatibility. Can anyone help me on how to proceed?

9idades Outlet
브라질
앱 사용 기간 5일
답글 DSers개 2023년 7월 16일

Hello,

The issue is cause by an old Shopify API error, but will not affect your business and you can continue to use DSers normally.
We are working with Shopify to solve this issue as soon as possible.

DSers team,

2023년 5월 1일

estou tendo problemas com o DSERS preciso de suporte para resolver a minha situação porque estou querendo procesar os meus primeros pedidos na plataforma porem esta aparecendo um erro nele que nao me permite liberar para o receber os pedidos dos meus clientes... entre em contato no e-mail so que ate agora nao tive resposta

dagale
브라질
앱 사용 기간 8개월