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2024년 12월 19일

Support is fast and helpful.
But prices are exactly same than Aliexpres public prices, there is no discount for dropshipping model business.

E-ALLSHOP
이탈리아
앱 사용 기간 11개월
답글 DSers개 2024년 12월 23일

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you ...

2025년 1월 27일

La communication n'est pas facile malheureusement. La personne n'a pas compris ce que je demandais et c'est finalement moi qui ai trouvé la finalité du problème.. Je remercie quand même cette personne de m'avoir consacrée du temps.

PatissArts
프랑스
앱 사용 기간 대략 2개월
답글 DSers개 2025년 1월 30일

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

2024년 11월 22일

Vivian excelente no atendimento.

Mi Mimei Brasil
브라질
앱 사용 기간 21일
답글 DSers개 2024년 11월 24일

Hi there,

Thank you for your review, all feedback is important to us.

Please drop our customer services team a message via on any below methods if you need any more help.

...

2024년 9월 3일

The attendant was very attentive and helpful. However, she was unable to resolve the problem.

Pet Store ED
포르투갈
앱 사용 기간 7개월
답글 DSers개 2024년 9월 4일

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could ...

2021년 9월 2일에 편집됨

En attente de résolution de problème, je reviendrais changer l'évaluation quand ce sera réglé ! Pris en charge par Bruna

Ma Culotte Menstruelle
프랑스
앱 사용 기간 거의 3년
답글 DSers개 2020년 12월 30일

Hi dear Ma Culotte Menstruelle !

We are so sorry that you are facing issue currently. Team has been communicating with Ali team since we got your feedback.

As you mentioned, ...

2022년 7월 13일

não funciona 100% - mas os atendentes sempre resolvem com presteza e rapidez. A jenifer é excelente!

MAJU STORE
브라질
앱 사용 기간 거의 3년
답글 DSers개 2022년 7월 13일

Hello Maju Store.

Thank you for taking the time to leave a review.
Could you share your thoughts on what we could improve?
This would help us to make the experience even ...

2022년 6월 14일

Just migrated to Dsers. unsure yet of the usefulness of app. have yet to explore further. A pleasant experience I had with Dsers was my encounter with their staff Ms Jenny Bayat. She had been very helpful & professional in her approach. Sincerely it was a pleasant experience! Importantly I managed to rectify the migration hiccup issue thru her help. Thk you Jenny & Great Job! Thk you also Dsers! ...

Hats Idea Store
싱가포르
앱 사용 기간 2년 초과
답글 DSers개 2022년 6월 14일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. ...

2022년 6월 14일

I used this app after previously using Oberlo. I think this app is not as easy or to use user-friendly, but the help section and customer service has been acceptable so far. The most frustrating thing for me is I have tons of items on my store that I source from a POD app and not AliExpress, and now I have to go find all of these on DSers and "hide" them from DSers to complete my order ...

Lil' Bun's Boutique
미국
앱 사용 기간 2년 초과
답글 DSers개 2022년 6월 14일

Hello,

Thank you for your comment!
We understand the DSers is a bit different from Oberlo and might not be as user friendly at first.
We'll work hard to try and improve ...

2023년 3월 17일

After having the Basic version more than 1 year we move to the paid Advanced subscription as it promised a better tracking service of Aliexpress tracking numbers, sadly that option never fully work as every time the supplier changed the tracking in AliExpress DSER didn't make the proper update in our web, they told us the only way to keep the tracking updated is by using the extension in chrome ...

UrbanWearOutsiders
영국
앱 사용 기간 대략 2년
답글 DSers개 2023년 3월 20일

Hello!

Thank you for your comment.
We know we say that a lot, but every feedback matters!

We are sorry that this issue is taking a long time to get fixed.
Our tech team is ...

2023년 3월 16일

Since Oberlo was sunsetted and Dsers introduced this app has proven to be very useful but it really needs to be updated so that it is supported by shopify.com I've so many products linked through Dsers and AliExpress the flow needs to be more synchronized so it doesn't take up so much time.

League-Of-Your-Own
영국
앱 사용 기간 거의 2년
답글 DSers개 2023년 3월 17일

Hello,

Thank you for your review, every feedback is important to us.
Could you give us more feedback about what you mean? Do you think our synchronization from Shopify to ...