전체 평점
5
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 2월 19일

Great service, every time I needed questions they were answered. super satisfied

Moza Brasil
브라질
앱 사용 기간 6개월
답글 DSers개 2024년 2월 20일

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2024년 4월 23일

Emma at was fantastic! Knowledgeable and friendly, she made resolving my issue a breeze.

Ecomique
캐나다
앱 사용 기간 4개월
답글 DSers개 2024년 4월 25일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 5월 4일

good service and blanca is very helping out there .appriciate

SAEEDA B
미국
앱 사용 기간 4개월
답글 DSers개 2024년 5월 5일

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2023년 12월 23일

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
미국
앱 사용 기간 1년 초과
답글 DSers개 2024년 1월 3일

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2024년 3월 1일

I had a question about the application and how it works and I was kindly helped by "Alice" and she clarified it quickly and efficiently, helping me promptly.

Lojas Off
브라질
앱 사용 기간 19일
답글 DSers개 2024년 3월 3일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 1월 8일

Sherry was very helpful and provided useful information! But I think the app has some limitations and needs improvements.

Wey! Market
미국
앱 사용 기간 12개월
답글 DSers개 2024년 1월 15일

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 4월 23일

Irena was very helpful helping me with linking my aliexpress account to my Dsers account! She helped me fulfill my order

FLUFFYBRUSHCO
오스트레일리아
앱 사용 기간 21일
답글 DSers개 2024년 4월 24일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2024년 1월 7일

I was frustrated all day trying to troubleshoot this all by myself , until I came across DSers 24/7 support system. Such a good for this type of work. And the representatives for DSers are quick and very much knowledgeable on all ends thanks so much !!Nephele such a great help with troubleshooting and sure much more. Thanks again!!

Baby Bubbles
미국
앱 사용 기간 3개월
답글 DSers개 2024년 1월 15일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 1월 11일

In short, i am thoroughly impressed with high quality of your customer service. it has truly set you apart, the attention to detail and commitment to excellence have not gone unnoticed.
I want to specially thank Blanca. all the credit goes to her.

Emax
태국
앱 사용 기간 대략 1년
답글 DSers개 2024년 1월 15일

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2024년 4월 1일

The interface is a little confusing, not as good as oberlo used to be, but managed to speak to Lucy through facebook and she helps to guide me through the difficulties i was facing!

Luvasmr
영국
앱 사용 기간 6일
답글 DSers개 2024년 4월 6일

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team