Omtaler (30 133)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
8. august 2024

Got help from Wendy. And she solved my problems in less than a minute, by finding the right supplier for my products. Really much appreciated!

𝗕𝗼𝘂𝗱𝗼𝗶𝘁 𝗕𝗼𝘂𝘁𝗶𝗾𝘂𝗲
Nederland
Rundt 1 år bruker appen
DSers svarte 11. august 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10. august 2024

I didn't know I had to check the box in setting to use the supplier ID as my sku for my products. I thought I had to delete everything and start over but Aimee helped me figure out what I had to do to correct the issue. She was patient and kind. Thank you Aimee for assisting me with this issue.

PrettiBoo-Tique
USA
23 dager bruker appen
DSers svarte 11. august 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. september 2024

The service call was made quickly and attentively, answering all my questions and giving me information I didn't know. Thank you for your service Vivian.

MAMDS
USA
Rundt 1 måned bruker appen
DSers svarte 8. september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. oktober 2024

j'aime le fait que l'on puisse avoir un service client 7/24 rapidement.
j'ai eu un contact avec Aurora disponible et dans la volonté de m'accompagner jusqu'au bout. donc +5 pour le SAV

Ma boutique
Frankrike
6 måneder bruker appen
DSers svarte 10. oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. oktober 2024

Helped me solve my problem quickly. Thank you for your help Rita :)

robotree.shop
Polen
18 dager bruker appen
DSers svarte 22. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. september 2024

thanks you to Wendy! fo service help desk she was far away the best i can imagine 10/10 thanks you for the time invested and kindness

Funfab
Sveits
Rundt 2 måneder bruker appen
DSers svarte 10. september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21. august 2024

Selena was able to solve my issue quickly! She's great, and has me continuing to use Dsers

CoolestCable
USA
9 måneder bruker appen
DSers svarte 25. august 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

24. oktober 2024

Villanelle solved my problem. Now I works

Ercanos
Sverige
7 måneder bruker appen
DSers svarte 27. oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6. oktober 2024

It worked very well and solved all the problems, from Sandy :)

RedBlazon
USA
4 måneder bruker appen
DSers svarte 10. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. august 2024

I got help from Rita from customer support and she was extremely helpful and responded right away. Great customer support on this app.

Nova Wear USA
USA
4 måneder bruker appen
DSers svarte 11. august 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team