Omtaler (30 133)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
16. oktober 2024

Raphael was awesome. He was more than helpful and stayed with me until he was sure I was able to accomplish what I set out to do on Dsers. I hope Dsers hires more representatives like Raphael. He's knowledgeable about the products and provides screenshots as well as instructions.

Raphael, is what customer service representatives should be, Dsers should pay him more, and have him train customer service representatives.

Cameron's Shop
USA
Rundt 2 måneder bruker appen
DSers svarte 17. oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18. oktober 2024

I'm really happy with the customer service AMAZING VERY HELPFUL.

WHICH IS RIGHT
USA
Rundt 2 måneder bruker appen
DSers svarte 20. oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. oktober 2024

Atendimento exemplar do Zico! Muito interessado em resolver e cordial!

AliOfertas
Brasil
Rundt 2 måneder bruker appen
DSers svarte 17. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27. august 2024

Célia me ajudou muito, obrigado pelas explicações, tirou todas as minhas dúvidas. Recomendo muito o dsers enquanto não tem um fornecedor direto para os produtos, é um app que salva muito a nossa vida. Mais uma vez obrigado.

Riddle Flux
USA
9 måneder bruker appen
DSers svarte 28. august 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19. oktober 2024

The support I received was absolutely flawless. Not only was it fast, but everything was explained in a clear and concise way, making it easy to follow along. I felt truly supported throughout the entire process. Honestly, this has been the best customer service experience I've ever had with Via. It's rare to find such efficient and helpful assistance, and I couldn’t be more satisfied!

Shopwave
Sverige
Rundt 2 måneder bruker appen
DSers svarte 20. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14. september 2024

Very seamless integration with AliExpress. Support was extremely helpful and responded super quickly. Really enjoyed my interaction with Colleen from the support team :)

AmbientAnalog
USA
4 måneder bruker appen
DSers svarte 17. september 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22. september 2024

Great app, everything working fine for a few months now. And great support from Blanca, she helped me with product migration feature.

Princesa Encantada
Brasil
3 måneder bruker appen
DSers svarte 7. oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3. september 2024

Exceptional Support from Wendy at DSers!

I had the pleasure of working with Wendy today, and I can't express enough how grateful I am for her outstanding service. She went above and beyond in helping me set up shipping rates and resolve some technical issues I was facing. Wendy was incredibly patient, knowledgeable, and efficient, making the entire process smooth and stress-free. Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend DSers, especially with such dedicated team members like Wendy on board!

Thank you, Wendy, for your exceptional support!

Slay Boutique
Storbritannia
6 måneder bruker appen
DSers svarte 4. september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. oktober 2024

Olá, quero aqui parabenizar a toda equipe da Dsres que me atenderam muito bem, embora não tenha alcançado meu objetivo, fui surpreendido pelo bom atendimento que me ajudou a minimizar o caso da minha primeira compra Aliexpress. Isso se deve a todos que direta ou indiretamente colaboraram com o treinamento da equipe e principalmente o da Wendy a quem agradeço pelo Excelente a atendimento! Bom mês a todos!

Tota Lar & Cia
Brasil
Rundt 2 måneder bruker appen
DSers svarte 17. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20. september 2024

O app é excelente, mais especificamente a assistência que foi rápida e eficiente.

Trendy Wave
Brasil
3 måneder bruker appen
DSers svarte 7. oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team