DSers‑AliExpress Dropshipping

Luna was exceptional, patient, kind, focused and understanding to my needs of the platform and helped me correct MY MISTAKE(s) and made it so SIMPLE for me without having a do over! Thankyou Luna!
-Novel Niche Finds

Lydia was great at help solving my problems

Villanelle’s support has been outstanding! She showed incredible patience, always ready to provide thoughtful guidance and a wealth of valuable resources. Her positive attitude and dedication made every interaction uplifting, guiding the customer toward achievable tasks and making the process enjoyable. Villanelle’s cheerful and encouraging presence truly inspired me, and I am sure she is an irreplaceable asset to her team.

I chatted with Rita and she fixed all the issues. She made total sense and understood me. Super kind and quick QUICK responses. I love that you get to talk to an ACTUAL kind human while troubleshooting issues. THIS is customer service.

Quick solution and friendly support - I had a technical question about DSers, and Olivia from the support team was able to help me right away. She was very competent and extremely friendly. Thanks to her, my issue was resolved in no time. I have rarely experienced such great customer service – thank you so much, Olivia!

Outstanding Support for Adding a Second Shopify Store

I recently reached out to DSers customer service for assistance in adding a second Shopify store to my account, and I must say, the experience was nothing short of excellent. From start to finish Zina the cusotmer service rep. went above and beyond to ensure everything was set up seamlessly.

Zina was not only knowledgeable but also incredibly patient, walking me through every step of the process. They provided clear instructions, answered all my questions promptly, and even suggested optimizations that I hadn’t considered before. What stood out the most was their genuine willingness to help; they didn’t just solve my issue but took the time to make sure I understood how everything worked moving forward.

Her proactive approach saved me so much time and eliminated any frustration I might have had. Thanks to their exceptional service, I was able to get my second store up and running quickly, ready to scale my business further.

If you’re considering using DSers or need help with any aspect of your account, their customer service team is truly top-notch. They not only deliver solutions but also ensure a smooth and stress-free experience. Highly recommend! ⭐⭐⭐⭐⭐

I had a fantastic experience! They quickly identified the issue I was facing and walked me through the steps to solve it without making me feel rushed. They were patient and knowledgeable, answering all my questions clearly. I'm very impressed with how efficiently they handled my case and resolved it on the first go!

Lydia was amazing and very supportive. Gave off a great first impression of this company and helped us tons with using this platform!! She’s a superstar!

The best software I have tried. Premium functions for free, easy to understand, but the best part was the customer service. Sandy, who assisted me, offered to help, and with her incredible support, I was able to find the option I needed. Truly excellent service, 100/10.

Super helpful! They work around the clock, give step by step directions and never leave you stranded with an issue. Don't hesitate to use their support!