Omtaler (30 174)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
1. november 2024

Selena was courteous and prompt and solved the problem right away! Thank you!

YourBeauty
USA
10 dager bruker appen
DSers svarte 3. november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

4. november 2024

Very helpfull answer all my question by taking her time and showing properly with patience

Warda ChicBoutique
Canada
12 dager bruker appen
DSers svarte 6. november 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23. juli 2024

I encountered a problem in my store specifically with Dsers account. For a moment I thought I would lose my products in my store, so I asked for help from Dsers help center and I had an incredible helper, Vivian, she was so helpful and friendly like my store is for her.
Thank you, Vivian, if there are 10 stars I will never hesitate to give you 10 stars.
Thank you Dsers you take care of your clients with great and smart people as customer care agents.

The Vitality Flex
De forente arabiske emirater
Rundt 2 måneder bruker appen
DSers svarte 24. juli 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27. august 2024

Had a quick question about a minor point of confusion regarding fulfillment. Aimee helped me out quickly, and my issue was sorted! Love her positive attitude during the whole thing!

PopLockitShopit
USA
5 dager bruker appen
DSers svarte 28. august 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17. juli 2024

Maria is incredible. She helps me with every problem, providing support and wisdom whenever I need it. Her patience and understanding make even the toughest challenges manageable. I can't thank her enough for her kindness and encouragement. She's not just helpful; she truly cares about my well-being. I love her so much. Maria is simply the best.

Hyperstone
Malaysia
6 måneder bruker appen
DSers svarte 18. juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9. november 2024

The support team got back to me incredibly fast, and it was easily the quickest customer service I’ve ever had! Their responses were accurate and super helpful too. Thank you, Esfania!

EssencePet
Australia
Rundt 19 timer bruker appen
DSers svarte 12. november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9. oktober 2024

Zico was helpful and quick to answer questions.

The Artizan Shoppe
USA
Rundt 1 år bruker appen
DSers svarte 15. oktober 2024


Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28. juli 2024

I have just used the help chat for the first time. I got a very quick response. Maria was great in her communication and resolved the problem I had. She communicated what I needed to do clearly, which is a great help for a newbie like me!
Thank you Maria.

faux flores
Storbritannia
3 måneder bruker appen
DSers svarte 29. juli 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14. august 2024

I am so satisfied with the help center in DSERs. all my questions were answered and needs met. so professional and understanding,
reflection of high standards and great work culture.
Thank you again,<<

www.nosamoda.us
Storbritannia
29 dager bruker appen
DSers svarte 15. august 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8. oktober 2024

Great service! Vivian was very helpful! Answered all my questions on time!

My Store
USA
16 dager bruker appen
DSers svarte 10. oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team