Omtaler (29 851)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
14. september 2023

Coloquei um produto do DSERS, o produto não entrou no meu shopify e ficou em processamento faz um dia. Por isso, não conigo colocar nenhum ouro produto.

paulistinhashop
Brasil
Rundt 12 timer bruker appen
DSers svarte 18. september 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

18. september 2023

I want to unsubscribe from this app now it's a useless app, There is no product shipping to Germany. It is only 20 days. That time is nonsense. No one should register. If you want to do it, do it for free. I bought a subscription.

Wearing Special
Portugal
Rundt 6 timer bruker appen
DSers svarte 19. september 2023

Hello,

Thank you for review, every point of view matters.
Could you give us more details about the exact issue you faced?
Many products do ship to Germany. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

11. september 2023

Really bad app. A product in my import list is being pushed in an infinite loading since 3 hours. It's grayed and I can't do anything. I can't push other products, so I can't continue to work, this app broke my store. Tried to reinstall the app but the product is always "being pushed". Time wasting, Really annoying

Tout Pour Chat
Frankrike
Rundt 2 timer bruker appen
DSers svarte 13. september 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

9. oktober 2023

Once I pushed a product to my store, I could not actually see it on my website.

The Birthday Girl
USA
Rundt 2 timer bruker appen
DSers svarte 1. november 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

22. juli 2020

I been waiting over 1 hour cannot get a customer services rep to even answer my questions. They said they sent me a email but nothing showed up.

LaTae's Boutique
USA
42 minutter bruker appen
DSers svarte 22. juli 2020

Hi there LaTae's Boutique team. Sorry that you did not get support in time. Support team works during 7:00 am to 00:00 am UTC+8. If you contacted us during our resting time, we will get back to you as soon as we can once we get back to work. Please let us know your email address so that we can check it out for you. Look forward to your contact. Nice dropshipping with Shopify and DSers.

2. januar 2020

NOT user friendly! This app is just a waste of time, app not recommendable. I uninstalled the app right away.

Swarovkies
Filippinene
7 minutter bruker appen
DSers svarte 2. januar 2020

Hi, we are sorry that you are facing issues. We accessed to your account but didn't find any potential issue. We provide free online customer service to help you out. Please feel free to contact. Any detailed information would be very helpful for us to improve.

16. februar 2020

horrível! sistema nestes 3 dias com problemas e ninguém faz nada e tive que criar esta loja para revisar!

LightKirad-note
Japan
2 minutter bruker appen
DSers svarte 17. februar 2020

Hi there! Sorry that you are having issue with DSers. There is some bugs with Messenger recently. If you do not get replied from our support, please contact support@dserspro.com to give us a feedback. Hope it's helpful to you.

10. september 2024

CuppyLamp
Litauen
14 dager bruker appen
DSers svarte 11. september 2024

Hello,

Thank you for your rating.
Please feel free to share any thoughts you may have on how we can improve.
We are always happy to hear new suggestions,

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2. november 2024

Veroqua
USA
Rundt 1 time bruker appen
DSers svarte 3. november 2024

Hi there,

Thank you for your review, all feedback is important to u.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

13. januar 2024

EleksTube IPS Global by EleksMaker
Japan
20 dager bruker appen
DSers svarte 16. januar 2024

Hi there
Thank you so much for taking the time to leave this rating.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team