Omtaler (30 368)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
16. september 2024

Spoke to Villanelle, great support! App takes 1-3 mins to change status from waiting payment to awaiting delivery

Harley Boutique
Costa Rica
Rundt 2 måneder bruker appen
DSers svarte 18. september 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

25. september 2024

very fast respond and answer all my Q thank you so much.

ferrugs
Canada
Rundt 1 måned bruker appen
DSers svarte 8. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17. september 2024

Great customer service

WTF Wearables
De forente arabiske emirater
Rundt 2 måneder bruker appen
DSers svarte 18. september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16. august 2024

Adorei super recomendo e o atendimento pelo Vivian e nota 10

Elegancia Santa
Brasil
Over 1 år bruker appen
DSers svarte 18. august 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. oktober 2024

Help and service from Zoe was wonderful, friendly and explained everything in great detail and helped to solve the request. 10/10
Thank you! =)

Mijn winkel
Nederland
Rundt 1 måned bruker appen
DSers svarte 10. oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

1. oktober 2024

I recently had the pleasure of receiving assistance from Aimee through the Live Help portal, and I couldn't be more satisfied with the experience. Aimee was knowledgeable, incredibly responsive, and patient in addressing my concerns. She took the time to understand my issue fully and provided clear, actionable solutions.

The chat interface was user-friendly, making it easy to communicate in real-time. Aimee's professionalism and dedication to helping me resolve my issue truly stood out. It’s refreshing to receive such excellent support when navigating challenges.

I highly recommend utilizing the Live Help portal, especially if you can work with Aimee. Her exceptional support made my experience smooth and stress-free!

Action Outdoors Kiwi
New Zealand
Rundt 1 måned bruker appen
DSers svarte 10. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6. oktober 2024

Great support from Villanelle!

My Store
Egypt
Rundt 1 måned bruker appen
DSers svarte 10. oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27. august 2024

Great service. Fast reply from the customer service. Are willing to help and find the solution you're looking for!

Victorylifestyle
Nederland
6 måneder bruker appen
DSers svarte 28. august 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13. september 2024

Krystal was awesome! She helped me perfectly to solve all my issues

My Little Scientist
USA
2 måneder bruker appen
DSers svarte 17. september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. oktober 2024

Villanelle helped me out so much to fulfill my order, couldn't do it without the help, best customer service experience I ever had, took so much of their time and they were there throughout the whole time

Ceinna
USA
29 dager bruker appen
DSers svarte 10. oktober 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team