Omtaler (30 337)
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Etter vurdering
I used this app to begin my dropshipping business but I had a little problem. When I order with the app, I have an Ali Order No but when I try to make the payment on aliexpress, the Order No does not match.
Hi dear Selly sales team! Thank you for your review and sorry for this happened to you. Could you please contact support@dserpro.com to give more details about your issue? Especially clarify what is the order number and how it does not match. Dev team will check for you as quick as we can. Look forward to your contact.
Good customer service and fast responses. Easy to use, but I would change a few things to make it more convenient, such as being able to delete images or variants through the app. You can only do this through Shopify, which makes it a little more time consuming. Hopefully they can change a few things to make it more convenient, but overall I am happy with the app.
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The app is great when you do not have a laptop or computer around. The customer service is usually spot on and helpful at all times. Makes running the store that much easier
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Many thanks to Mrs. Elaine, she helped me solve the problem
This is a great example of an ideal employee. Thank you, Elaine
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
i needed help with processing my first order with dser. i was having issues understanding mapping. they walked me through it.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
There are some glitches in the app that make it very annoying to use at times. However it is the best app for processing your orders. Customer service are very helpful and respond super quickly!
Hi,
We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. DSers will continue trying hard to provide and develop more features that will help increase the efficiency of dropshipping. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great app, very helpful support team. Eamily was very helpful and resolved the issue with our store promptly.
Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Very good app for order automation to AliExpress I recently switched from Oberlo. Everything has been good so far. The UI could use some upgrade as it has some bugs when importing products.
Hi there!
We're grateful to see your feedback
We're happy to hear that DSers' features could meet all your needs.
There still have a lot aspects for us to improve, we believe we can make DSers even more convenient for our users to do dropshipping
Please feel free to share your great ideas on how to improve DSers, we will take them seriously
DSers Team
DSers has been a great source for outfitting my stores with new dropshipping products that our customers love. There is a bit of nuance to it that will require some trial and error, but Olivia at DSers support has been super helpful (and adorably friendly). I highly recommend exploring if DSer's is right for your store.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team