Omtaler (30 302)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
19. juli 2023

Everything was going well until it stopped being compatible because it was not updated. I think it´s a great and very useful app, but that is the only problem I have had and I would like to know what I can do?

ilun Market
Chile
2 måneder bruker appen
DSers svarte 23. juli 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20. oktober 2023

I needed some help with my order a customer made in my store so I seeked help with DSers. The assistant Sylvia was happy to help me and took time to walk me through the process and helped me solve the problem. Kinda wished the english was better on their side as I didn't understand what she was trying to tell me once or twice. However we came to a solution at the end which is the most important.

LuZi Store
Slovenia
2 måneder bruker appen
DSers svarte 22. oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25. juni 2023

I had a problem in order fullfilment. This was caused totally by me. I keep in touch with help center of Dsers wich helped me almost instantly.
Arwen gave me the best help I could ever have.
GIVE A RAISE TO THAT MAN!
THANK YOU ARWEN, YOU ARE THE BEST ONE!

LaBella&LaBestia
Italia
2 måneder bruker appen
DSers svarte 28. juni 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

3. oktober 2023

I can connect my Shopify store to my Dsers account

Tiny Tech Printer
Nederland
2 måneder bruker appen
DSers svarte 4. oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. oktober 2021

This app was great to begin building a store and loading it with products to dropship. I found the customer service to be excellent in terms of trying to resolve any problems or answer questions on the limitations of the product. The app does require some work due to the fact the aliexpress listing are usually a mess and not well written. Once DSers ads automatic product updates and pricing as an automatic feature I think it would be 5 Stars. Over 1 month with it I have not made any sales even with paid traffic but that's drop shipping everyone knows aliexpress now. I cant say I recommend drop shipping but to save you time this app can really help.

Energy World Tech Lights
USA
2 måneder bruker appen
DSers svarte 11. oktober 2021

Hi Energy World Tech Lights,

We really appreciate your review of our App and customer service. We will take your suggestions into consideration! We are grateful that you took the time out to leave such a thorough comment to us. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10. september 2022

eu estava em duvida no registro, mas chamei o suporte e a Via me ajudou, agora já estou entendo um pouco melhor o app, se eu precisar novamente irei recorrer a ajuda dela de novo!

Eduh Machado
Brasil
2 måneder bruker appen
DSers svarte 12. september 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16. juni 2022

tuve algunos problemas al conectar aliexpress, pero por suerte Catalina pudo ayudarme a solucionar todo de una forma rapida.

BOCUOS
Spania
2 måneder bruker appen
DSers svarte 17. juni 2022

Hi,

We are happy to have you with us! Really appreciate your review of our customer service and we are always here to give it everything we’ve got. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. november 2023

service rapide et fiable

JBL boutique
Canada
2 måneder bruker appen
DSers svarte 16. november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. juli 2022

Nephele from support was awesome!! Spotted the solution immediately and was so knowledgeable and kind.

Chloe Mitchell™
USA
2 måneder bruker appen
DSers svarte 31. juli 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29. oktober 2022

Very good explanation, It is really really good App
I hope everyone have good sales. Very good explanation, It is really really good App
I hope everyone have good sales.

shinyblossom
Sør-Korea
Rundt 2 måneder bruker appen
DSers svarte 30. oktober 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team