Omtaler (31 728)
Raffiner
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Etter vurdering
J'ai jamais eu autant de difficultés à faire le suivi de mon stock. Quand j'affiche ma boutique sa marque stock épuisé. L'application est pas a 100% traduit en français. Difficile a comprendre.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Literally can't even be used
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
The worst app ever because cant even connect to the server.
On désinstalle et il continue à prélever, taxer, taxer, etc.......
Hello!
Thanks for taking the time to write a review.
It seems you have indeed successfully uninstalled the app, please note that due to Shopify billing system, it's possible to receive some due payment up to a month after uninstallation.
We'll be happy to check your exact situation and refund you any money if there's an issue.
Please feel free to contact our customer service team if you have any questions,
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
expereincia muiro ruim , nao consigo sincronizar para realizar a tarefa, fiz contato com suporte sem obter sucesso, suporte muito dificil, somente por zap e dificil comunicação
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.
As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.
Please drop our customer services team a message via on any below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Cancelled and uninstalled the app and they’re still charging me for it. Shipping is outrageous. Don’t bother downloading.
Hi there
Thank you so much for taking time to write this feedback to us.
It seems you Subscribed late October, then closed you store in beginning of December, before reopening in January and finally uninstalling on February.
In that period, you didn't cancel the subscription or made any request.
Please contact our customer service team for all the details.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Not getting free subscription ..
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
me ofereceram um serviço gratuito, mas ao configurar a conta me colocam uma página final com uma cobrança de 19,90 Dólares mensais
Hi there,
Thank you for your review, all feedback is important to us but it seems that there's a misunderstanding
We have checked, and you are currently using the Free plan.
You can check this here: https://www.dsers.com/application/manage
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
billed me for inactive acount
Hi there,
Thank you so much for taking time to write this feedback to us.
It seems you didn't cancel your subscription after the free trial on time, and only canceled it 3 weeks later.
We can help you to refund part of the subscription you didn't use. Please contact our customer service team.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
No chinese can use, it sucks
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
What do you mean by "No chinese can use"?
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team