Omtaler (30 368)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
Redigert 30. september 2024

Service is always great with DSers. They've responded within an hour every time I contacted them.

Aurora and Ralla helped me quick fast yesterday!

Crest Harbor
USA
8 måneder bruker appen
DSers svarte 21. juli 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21. juli 2024

Very happy with the service I received from Maria. Very friendly and quick in my problem resolution. I like it when my problem is solved quickly and accurately. I recommend the app. What I also like is being able to use FB for chat, it increases speed, because sending screenshots is much easier. Thank you Dser team, thank you very much, Maria! You allowed me to remedy the situation with great clarity! She also changed the language to accommodate me, because I am French :)

BELIEVV
Canada
5 måneder bruker appen
DSers svarte 22. juli 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. august 2024

Top customer service! Raphael was great and assisted me with all my concerns. Would recommend

NutriLife
Canada
26 dager bruker appen
DSers svarte 6. august 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

25. juli 2024

I would really recommend this app, one thing that I really appreciate is the help I have received with the technical support team especially with Vivian!

Arctic Air
Italia
3 måneder bruker appen
DSers svarte 29. juli 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. juli 2024

Olivia was great! Patient and took the time to understand the situation. Problem solved within no time, troubleshooted and gave me a solution, that’s good service.

Marshall Trading Post
USA
6 måneder bruker appen
DSers svarte 21. juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5. august 2024

I received excellent assistance from Aurora in migrating my store to Shopify. All the products were properly mapped and are ready to go. I highly recommend Dsers to all dropshippers!

MyItalianBracelet
Nederland
23 dager bruker appen
DSers svarte 6. august 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5. august 2024

A Atendente Blanca é uma Excelente profissional, muito paciente e atenciosa, me ajudou em tudo nas minhas dificuldades e o meu DSers passou a funcionar direitinho, pois, eu não conseguia fazer o pagamento ao fornecedor, pois, a conexão com Aliexpres estava com minha conta trocada. meu muito obrigado. Se eu pudesse marcaria mais de mil estrela para essa atendente.

Variedades e Ofertas Rodrigues
Brasil
23 dager bruker appen
DSers svarte 7. august 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. juli 2024

Excelente atencion de bianca, me guio paso a paso y resolvio mi problema. Agradecido totalmente!!

Holy Ofertas
Brasil
2 måneder bruker appen
DSers svarte 29. juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. august 2024

Rita was extremely helpful. She answered every question I had, very professional from start to finish.

Alarie
Storbritannia
28 dager bruker appen
DSers svarte 4. august 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6. august 2024

Very fast and attending.

VitalVibes
Bulgaria
20 dager bruker appen
DSers svarte 8. august 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team