Omtaler (30 034)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
24. august 2024

Their support is ever ready to help! Even on weekends. The product is a real life saver for dropshippers

Big ups to Raphael for coming through.

Pet Flourish
Canada
10 måneder bruker appen
DSers svarte 25. august 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. oktober 2024

I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)

Explorer Corner Toys
USA
Rundt 2 måneder bruker appen
DSers svarte 10. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20. september 2024

The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.

Life’s Better Ltd
Storbritannia
Rundt 2 måneder bruker appen
DSers svarte 7. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. september 2024

I had an excellent experience with Chrissy.

Chrissywas incredibly patient, knowledgeable, and went above and beyond to resolve my issue quickly.

Chrissy friendly and professional attitude made the entire process smooth and stress-free.

Thank you, Chrissy, for your outstanding support!"

Riya's shoppe
USA
2 måneder bruker appen
DSers svarte 8. oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19. august 2024

Huge thanks to Blanca. The support I received was prompt and incredibly useful. Blanca quickly understood my issue and provided a clear, effective solution. Her professionalism and friendly approach made the entire process stress-free. I couldn’t have asked for better assistance!

Jars of Grace
Singapore
4 måneder bruker appen
DSers svarte 20. august 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22. oktober 2024

Isak, my customer support specialist, was very helpful today. I was struggling with a few technical matters on my account, and Isak helped me resolve my issue fast and flawlessly. I am satisfied and would definitely rate Dser's customer support high, thanks to such skilled and professional specialists, like Isak.

Fabollet
Tsjekkia
30 dager bruker appen
DSers svarte 23. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3. oktober 2024

I recently had the pleasure of working with Leana from the customer service team, and I must say, she provided an outstanding experience. Leana was incredibly attentive and empathetic from the start, listening carefully to my technical issues with the DSers app.

Her deep knowledge of the app and its functionalities was evident as she guided me through the troubleshooting process. Leana provided clear and concise instructions, making it easy for me to follow along and resolve the issues I was facing. Her patience and professionalism were truly commendable.

What impressed me the most was Leana’s ability to handle complex technical problems with ease. She remained calm and composed, finding effective solutions that exceeded my expectations. Her dedication to ensuring a smooth and efficient resolution was remarkable.

Thank you, Leana, for your exceptional technical support. You have made a lasting positive impression, and I am grateful for your assistance.

ModaFashionPro
Canada
Rundt 1 måned bruker appen
DSers svarte 10. oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. september 2024

Great app!!Very easy to navigate and very friendly customer service who are always ready to help..!Thanks again

Keep Fit Fitness Store
Storbritannia
Rundt 2 måneder bruker appen
DSers svarte 8. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16. september 2024

Just starting to do Dropshipping, Vivian from customer service helped a lot. She is so kind and professional. Answered to all my questions very quickly. Thank u so much!

Ms.Lit
Hongkong SAR Kina
3 måneder bruker appen
DSers svarte 17. september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. september 2024

Support is great, fast and helpful, thank you Krystal for replying to all my questions with such insightful answers and screenshots.

Maria Forte
Brasil
Over 2 år bruker appen
DSers svarte 7. oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team