Omtaler (30 046)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
26. september 2024

I talked to Celia about the Shopify Daily Variants Creation Limit. Celia was very helpful and resolved my problem in a few minutes. Great customer service!

WooHoo VIP
Storbritannia
3 måneder bruker appen
DSers svarte 8. oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. oktober 2024

I AM REALY HAPPY WITH CUSTOMER SERVICE STAFF RIN. SHE SPENT LOT OF TIME TO SOLVE MY PROBLEM WHICK I DIDN'T PLACE THE ORDER CORRECTLY. ONCE AGAIN THANKS FOR HER PATIENCE

Bestpetluxboutique
Storbritannia
Rundt 1 måned bruker appen
DSers svarte 20. oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Redigert 4. oktober 2024

Very patient and informative! So helpful! No matter how long it took! Walked me through each step. I'm new at this so it was most appreciated!!
I had a second interaction with Zico who was great as well! 5 stars for both helpers!!

Ruby's Retail
USA
Rundt 2 måneder bruker appen
DSers svarte 7. oktober 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Redigert 11. oktober 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

De George's Home Goods
Storbritannia
7 måneder bruker appen
DSers svarte 15. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22. august 2024

Rita on the help messenger was very helpful and patient with me as I navigated through the download process. I'm new to all of this and she took the time to make sure I was doing things correctly and even sent me screenshots to ensure I was on the right page. Over the top effort! Thanks Rita!

Tailwaggers Pet Emporium
Canada
Rundt 2 måneder bruker appen
DSers svarte 25. august 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. oktober 2024

customer service provided by Selena was amazing. She helped me swiftly and with screenshots to explain every step clearly. She knew the apps inside out and could provide solutions right away, without wasting time in elaborating the issues i encountered. Thank you!

Map Zero
Hongkong SAR Kina
17 dager bruker appen
DSers svarte 20. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27. august 2024

Jacinta was very helpful when I couldn't access my app. She was very patient and professional as we together navigated through what I thought was a huge mess! She untangled it like the professional that she truly is.

Thank you Jacinta!!!

Lavender and Magic
USA
4 måneder bruker appen
DSers svarte 28. august 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. november 2024

I had a problem with my shop, and they managed to solve my problem in a second, they are really very competent, very serious and very professional, thank you again for your assistance.

haeyaert
Frankrike
3 måneder bruker appen
DSers svarte 5. november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. oktober 2024

Just starting out using DSers and the customer service/help desk professionals/live chat makes the learning curve 10x easier when questions come up. Full blown out screenshots and instructions to my questions to make finding where I need to go that much easier too. Feeling super confident with their knowledgeable team. Thanks Adele, you were super helpful!

Shop The Bach
USA
12 dager bruker appen
DSers svarte 10. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6. oktober 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
USA
3 måneder bruker appen
DSers svarte 10. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team