Omtaler (30 368)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
2. juli 2024

I really satisfied with dsers app, I recommend.

|| The Soft Beauty ||
USA
4 måneder bruker appen
DSers svarte 3. juli 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. mai 2024

Holly was great with helping understand and fix my issue. Appreciate her good service. I was going to leave DSers alltogther, through no fault of their own, but due to having Ali express consistently showing in a language I cannot understand. Holly convinced me to stay with Dsers on a basic free plan for now. Thank you Holly :)

The Jones' Who
New Zealand
28 dager bruker appen
DSers svarte 15. mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14. mai 2024

Isak was very helpful with my issue, he did everything for me quickly and efficiently, also very polite, would definitely recommend

Motor Icons
Storbritannia
Rundt 1 år bruker appen
DSers svarte 15. mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24. mai 2024

Aimee from the support team was friendly and patient with me, as it was my first time troubleshooting an issue. thank you for being so lovely, and for helping me resolve the issue with screenshots and friendly communication!

Revel Niche
Australia
5 måneder bruker appen
DSers svarte 26. mai 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20. mars 2024

Lennon has been extremely helpful. I received support in a few minutes; he guided me through the process and made sure I clicked what I had to click. Highly recommended!

Puppie Collars
USA
Nesten 5 år bruker appen
DSers svarte 21. mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12. mai 2024

I would like to express my sincere gratitude to Aimee for her exceptional assistance in resolving a recent issue. Her professionalism, efficiency, and dedication were truly commendable.

Aimee's prompt response and willingness to go above and beyond to address the problem were instrumental in achieving a swift resolution. Her ability to remain calm under pressure and communicate effectively made the entire process seamless.

It is evident that Aimee is not only highly skilled in her role but also genuinely cares about providing the best possible support to her colleagues and clients. Her proactive approach and problem-solving abilities set a remarkable example for others to follow.

I am incredibly grateful for Aimee's invaluable assistance and her unwavering commitment to ensuring the smooth functioning of our team. She is truly an asset to our organization, and I look forward to working with her in the future.

Feel Healer
Storbritannia
6 måneder bruker appen
DSers svarte 13. mai 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. august 2024

Super conseils, réactif

Petzy - Jouets Durables & Innovants pour Animaux
Frankrike
1 dag bruker appen
DSers svarte 1. september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3. juli 2024

Instant help on Live Chat & good service

YurCare
India
Rundt 1 måned bruker appen
DSers svarte 4. juli 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23. mai 2024

Free plan. 10/10 customer support. It is the perfect tool to get started. Nothing compares

WishList
Danmark
4 måneder bruker appen
DSers svarte 26. mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

4. juli 2024

Does not allow you to browse products, you must search for a specific item. Not very easy to navigate.

My Store
Storbritannia
7 dager bruker appen
DSers svarte 7. juli 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team