Omtaler (28 925)
Raffiner
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Etter vurdering
The Experience using Dsers is pleasant and convenient , helping me to boost my sales in no time. The help center has been very kind and prompt, the prompt assistance really helps you a lot to save time and get into business quick. Truly satisfied and recommend others to Join..:)
Customer Service Review: Zina
I recently had the pleasure of interacting with Zina during my support request, and I couldn't be more satisfied with the service I received. From the moment I reached out, Zina was prompt, professional, and incredibly friendly.
She took the time to listen to my concerns and thoroughly understood my issue. Zina was patient, explaining every step of the process in a way that was easy to understand. I appreciated her attention to detail and willingness to go the extra mile to ensure my problem was resolved.
Not only did Zina provide a solution, but she also offered helpful tips to prevent the issue from happening in the future. Her positive attitude and commitment to customer satisfaction truly made a difference in my experience.
Overall, Zina exemplifies what excellent customer service should be. Thank you for your help, Zina!
I had a problem involving Shopify that I could not find a solution for. I contacted Dsers support and was assisted by Villanelle who helped me for more than 5 hours to find a solution. I have certainly never received that kind of attention to the problem before, as I have received this time from Dsers support. I am delighted with the app and the service.
Awesome support from Vivian! I'm a first-time user of the platform and wasn't too sure about the ordering process. Vivian patiently guided me through the process and I successfully placed my first order. Thanks Vivian!
Jesse was super helpful, answered million questions and guided me through each and every step I needed support with. Highly recommend, great customer service
Great app, everything working fine for a few months now. And great support from Blanca, she helped me with product migration feature.
OMG! Vivian was amazing at supporting me through my struggles! She helped me with every bit and everytime she answered she sounded so kind and nice. She taught me how to fulfill orders manually, with ease. Even though it was my first time we got the order done quick because she was helping me with every step. I literally can't say enough about her. Thank you Vivian, much love.
The app is great for researching products. However the support is absolutely fantastic . I've had to contact support twice due to mistakes that I've made and on both occasions the live chat support went above and beyond first was Aimee and the second Celia both were on chat for over an hour each. DSers you have a pair of fantastic support staff in these two. Thank you so much.
Excellent Customer Support!
I had an issue with the pricing on my store, and I reached out to DSers for help. The support team was incredibly responsive and efficient. They quickly identified where the problem was and resolved it in no time. I truly appreciate the prompt assistance and the professionalism shown throughout the process. DSers has proven once again to have outstanding customer service, and I highly recommend them!
Rita was fantastic in helping me resolve some issues with my account. Once you get used to it, the app is great. Although the customer service is via messenger, it's still good!