Omtaler (28 907)
Raffiner
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Etter vurdering
I needed help with my orders and Sandy did an amazing job making sure all my issues were resolved promptly and accurately
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Oivia was an amazing hepl for me today. Her answers are easy to understand and she had fast answers to my questions. Thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you to Lydia one of the Dsers support team for the excellent assistance. Your guidance and support were incredibly helpful as I navigated setting up my Shopify store. I appreciate your prompt responses and clear instructions. Thank you for making the process smoother and more manageable!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Support responded quickly via messenger (the email was not available). Maria's response was very quick and effective in clarifying a problem with the integration of my Dsers products into Shopify.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"
which sounds positive if true.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Chloe helped me resolve a problem i had with my orders that where not coming true, very satisfied with their services!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I received such an awesome customer service! They guided me in every step and I had no issues to use the app. Thanks a lot!
I have just used the help chat for the first time. I got a very quick response. Maria was great in her communication and resolved the problem I had. She communicated what I needed to do clearly, which is a great help for a newbie like me!
Thank you Maria.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had trouble linking one of my stores to my main account and I contacted support that is 24 hours and Holly helped me in no time. Thank you Dsers and Holly, I haven't had a problem besides that and the order process is flawless!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Raphael is a good person him helped me a lot understanding how everything work from the aliexpress side to the Dsers side, thank you guys and thank you Raphael
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team