Omtaler (30 387)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
11. august 2024

I was helped by Colleen, and I really liked the service. Thanks Colleen.

one growing seed
Singapore
44 minutter bruker appen
DSers svarte 12. august 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1. juli 2024

Sandy was great! I couldn't get into my account, and Sandy helped me to recover my password. I am surprised by the high quality customer service on a free account. (I honestly thought my account was done for.) Thank you, Sandy. :)

Angel Messenger Store
USA
6 dager bruker appen
DSers svarte 2. juli 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. juni 2024

Sandy is the best

Aldrin Spade
Canada
3 måneder bruker appen
DSers svarte 16. juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10. juni 2024

Colleen was great! Thank you again!

Summit Style Co.
USA
4 måneder bruker appen
DSers svarte 12. juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. juni 2024

Upon using the 24/7 live chat my agent Rfimp was extremely helpful! They answered all my questions and really helped make things clear to me as a new dropshipper.

StoreBYN by Robyn Nemeth
USA
23 dager bruker appen
DSers svarte 23. juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19. juni 2024

Was worried that I was making mistakes. Jumped on DSers chat and Villanelle was fantastic she gave me all the information i needed super fast, checked my orders.. She made me feel at ease as I first timer Thanks Villanelle such great service

Mels Spot
Australia
Rundt 1 måned bruker appen
DSers svarte 20. juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

14. juni 2024

I had a fantastic experience with Celia from the DSer customer support team. She was incredibly helpful and guided me through the entire process with patience and expertise. Celia addressed my concerns promptly and efficiently, resolving my issue to my complete satisfaction. Her friendly demeanor and professional approach made the whole experience seamless and stress-free. Thank you, Celia, for your outstanding support!

The Marvel Store
USA
2 måneder bruker appen
DSers svarte 16. juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12. august 2024

Excellent customer service via Sandy! Thank you so much!

My Store
Finland
38 minutter bruker appen
DSers svarte 13. august 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11. juni 2024

Working with Maria, the customer advisor in the DSERS app, was an absolute delight. Maria's expertise, patience, and commitment to excellence truly made a difference in my experience. She took the time to address all my queries with precision and offered invaluable guidance every step of the way. Maria's professionalism and dedication reflect highly on the DSERS app's commitment to customer satisfaction. Thank you, Maria, for your exceptional service!

BetterLife
USA
4 måneder bruker appen
DSers svarte 13. juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14. juni 2024

Had real issues today on my store Shakeadoodle - Rin the customer support contact was truly amazing, helped me to get through the issues and was so patient, as I did find it very confusing.
Rin is an asset to your company, and great customer service I would not hesitate in recommending Rin and DSERS, helping me so much this late evening in the UK. Wishing you all continued success and thanks again

Shakeadoodle
Storbritannia
2 måneder bruker appen
DSers svarte 16. juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team