Omtaler (30 363)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
16. mai 2024

The support of Dser is very reactive. "Aimee" help me very well to fix some problem with my account and was very kind and helpful with me. Thanks for her amazing job

IceFan™
Spania
Rundt 1 måned bruker appen
DSers svarte 20. mai 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18. april 2024

Greetings,

I wanted to inform you all how great the service was with Rita. I don't have words to thank her enough for being so patient with me. I am lost totally with this as a new business owner doing drop shipping. Please give her a raise. If my business gets to the point of selling like I am imagining, I want to come back and give her a tip for her kindness. I truly appreciate her.

Kind regards,

Joyce Windom

My Store
USA
3 måneder bruker appen
DSers svarte 21. april 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4. juni 2024

Thanks for the fast support by Rfimp. Solved my problem easily by directing me.

Loyace
Storbritannia
22 dager bruker appen
DSers svarte 5. juni 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26. mai 2024

Sherry was amazing to help even on a Sunday afternoon. great job thanks for help

jumpy.ing
India
4 måneder bruker appen
DSers svarte 27. mai 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4. mai 2024

Had an issue not understanding the ordering process and 'unmapped' products and the service I received from Blanca was fab. Livechat was quick and efficient and solved my issue. Was surprised how good the service was. Thank you!

RuggedReign
Canada
6 måneder bruker appen
DSers svarte 5. mai 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29. april 2024

I got help from lily, she was amazing she helped me set up manual shipping and mapping my products, would recommend her services

Drop Dash
New Zealand
7 måneder bruker appen
DSers svarte 5. mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19. mai 2024

DSers is amazing so far especially the customer support is prompt and responded well. Blanca has enormous knowledge and solves the issues quickly. Thanks to DSers team for the wonderful support.

Poshify
Australia
9 måneder bruker appen
DSers svarte 21. mai 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22. mars 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
USA
8 måneder bruker appen
DSers svarte 24. mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

11. juni 2024

Amazing app and the customer support is superb, especially Neva that helped me very quickly to solve all my issues.

My Store
Storbritannia
6 dager bruker appen
DSers svarte 12. juni 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20. mai 2024

Love the Dsers app and the support team they are amazing. I always use Dsers for my store. Highly recomended.

Maawa Store
USA
12 måneder bruker appen
DSers svarte 21. mai 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team