DSers‑AliExpress Dropshipping , 24 964 vurderinger

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
22. oktober 2023

Best experience, especially with Sandy. She helped guide me through multiple issues and annoyances but remained patient, moving quickly and navigating DSers. If you have any issues, get in a live chat with the tech. They WILL fix your issues.

Flexibo
USA
6 måneder bruker appen
DSers svarte 23. oktober 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. juni 2023

I’ve never seen such friendly and effective customer support, seriously. I consider myself quite techy and able to figure out login issues etc. by myself.
The last thing I ever dare to do is contact customer support BUT to my surprise a more than pleasant customer service staff named Via helped me solve an issue in a creative personable way. Thank you sooo much! You are the opposite of a robot or computer and made my day! Wishing you all the best.

The Fitness Supply
Canada
Nesten 3 år bruker appen
DSers svarte 27. juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17. februar 2024

ES UNA MEMBRECIA TIENES QUE PAGAR Esta muy limitada y me dieron 14 días de prueba y tiene muy pocos productos dispositivo en el costo SI QUIERES MÁS PRODUCTOS TIENES QUE PAGAR MÁS Y MÁS NO ME GUSTO

beautyberracacosmetics
USA
4 dager bruker appen
DSers svarte 19. februar 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

9. mars 2024

Vielen Dank (Lennon) für das sehr nette gesprich und das ausführliche Erklärung mit Screnshots :)

ASAS
Tyskland
Rundt 1 måned bruker appen
DSers svarte 10. mars 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1. november 2023

I recently had the pleasure of interacting with Myra, and I must say that she was incredibly helpful. She took the time to answer all of my questions and ensured that I had a thorough understanding of the topic. I truly appreciate her dedication to providing excellent customer service.

Hush Handles
Singapore
7 måneder bruker appen
DSers svarte 5. november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27. november 2023

sherry from DSERS was very helpful and fast

djfitsshop
USA
6 måneder bruker appen
DSers svarte 29. november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11. oktober 2023

I was about to start with my daily tasks on my account, but for some reason, a pop-up kept appearing on my screen and was causing technicalities. It was indeed annoying as I could not go ahead with my work.
I then decided to ask for help and sent a message. Straight away got a response! I explained what the issue was and I was diligently assisted and guided.
Kudos to Isak for being so helpful.

SIGMA
Storbritannia
4 måneder bruker appen
DSers svarte 12. oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. november 2023

Estava com uma duvida bem grande, pois um pedido não estava indo para a pagina de pagamento na aliexpress, com isso a atendente Rin identificou o que tinha de errado e conseguiu me ajudar, muito rápido por sinal. gostei bastante do atendimento dela Obrigado!

VELLAR
Brasil
4 måneder bruker appen
DSers svarte 30. november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20. desember 2023

Minha experiência com o atendimento foi excepcional! Desde o início, a Sandy mostrou-se extremamente atenciosa, prestativa e eficiente. Ela entendeu minhas necessidades rapidamente e forneceu soluções práticas e eficazes. O que realmente me impressionou foi a atenção aos detalhes e a abordagem personalizada, fazendo-me sentir valorizado como cliente. Definitivamente, recomendo seu serviço pela qualidade e profissionalismo demonstrado. Nota 10!"

Calmarq
Brasil
10 måneder bruker appen
DSers svarte 3. januar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. november 2023

so far it has been great customer service and care working with Lennon

Ez Shisha
USA
3 måneder bruker appen
DSers svarte 21. november 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team