DSers‑AliExpress Dropshipping , 24 697 vurderinger
Raffiner
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Etter vurdering
DSers customer service answered my email very quickly, and Rin was able to answer my questions. I appreciate the good customer service.
Sometimes, the products that you import to your Shopify store may become unavailable (for example, if the seller stops selling it). This is definitely something to keep in mind when you are setting up your own store. Luckily, DSers provides tools that help you easily find a new supplier for the same product.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I'm enjoying this app, it has many of the products I am looking for. Also the support is awesome. Lily was a great help in sorting out an order whereby the Supplier had changed shipping details. She was really patient and stayed with me until the issue was resolved. Great customer support and satisfaction.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
I’m great full for the assistance I received from July, I provided all the information that was required and I was assured that everything would be taken care of, so as of right now I’m very satisfied with the resolution and will update once it has been resolved/refunded.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had a quick and practice solution, Catalina helped me to get things done even before the order is in dsers, in other words, it was outside her scope and yet she helped! Thank you so much
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
TO CUSTOMER SERVICE THANK YOU FOR SENDING KYLIE TO MY RESCUE THIS YOUNG MAN SAVED MY BUSINESS.
THERE IS NO WAY I WILL NOT ASK FOR THIS YOUNG PERSON AGAIN HE WAS AWESOME AND VERY PROFESSIONAL AND KNEW HIS JOB TO THE END.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
First online store and was very overwhelmed setting up and especially getting my first order sorted for my very first customer.
Emma was really informative and gave me step by step with images to help me finalise my first customers order. She was very patient and gave me a much better understanding of the process. Definitely an asset to their team.
Thanks so much
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Excellent support service from Sandy, she was very helpful and responsive and quickly solved multiple issues. Thank you Sandy!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Works well, some work-arounds for the free version but overall easy to use and any issues the live chat help is quick and solves the problem
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
This makes it easy and fast to communicate with DSER services. Sherry and Caynthia were very helpful, patient and customer friendly above all very knowledgeable. I appreciate the Dser customer service and the app.
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a problem logging into DSers, it turned out that my Aliexpress account was blocked.
I was very upset and did not know what to do, Holly from DSers support was very responsive, listened patiently, tried to clearly explain to me what needs to be done, that there is nothing to worry about, everything is fixable. Her good attitude and sympathy put me at ease. It was just what I needed! Thanks Holly!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team