DSers‑AliExpress Dropshipping , 24 809 vurderinger

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
6. oktober 2023

Sally's help was invaluable, I have used many supports, but this one was the best and I will definitely remember it for a long time.

HubInnovate
Norge
4 måneder bruker appen
DSers svarte 9. oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13. desember 2023

Seher hilfreich und schnellen problem lösen

Nurhome
Tyskland
3 måneder bruker appen
DSers svarte 14. desember 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. desember 2023

Holly very helpful!

Baqida
Belgia
Rundt 1 måned bruker appen
DSers svarte 18. desember 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9. november 2023

Great service, fast answers. Thank you.

kipstar
Israel
7 måneder bruker appen
DSers svarte 12. november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. august 2023

Dsers has been an absolute lifesaver for my business! Their platform streamlined my order fulfillment process, ensuring that my customers receive their products promptly and hassle-free. Whenever I encountered any issue, Serein from the Dsers support team was there to assist with swift and effective solutions. Thanks to Dsers and Serein, I can focus on growing my business while providing top-notch service. Highly recommended!

Shoppiemart
USA
6 måneder bruker appen
DSers svarte 27. august 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31. mai 2023

Exceptional Support from Dser's Eden: A True Problem-Solving Prodigy!
Review:
When it comes to customer support, there are certain individuals who go above and beyond the call of duty to ensure your satisfaction. Eden, from Dser support, is undoubtedly one such shining star! I had the pleasure of experiencing his extraordinary service firsthand, and I must say, I am thoroughly impressed.

From the very beginning, Eden's approach exuded warmth and professionalism. He attentively listened to my concerns and made me feel valued as a customer. What truly set him apart was his unwavering dedication to resolving the issue at hand. Eden spared no effort in patiently guiding me through the troubleshooting process, going step by step until we found the solution together.

Throughout our interaction, Eden displayed remarkable expertise and an exceptional ability to communicate complex technical concepts in a clear and concise manner. He understood the problem from various angles, providing me with insightful suggestions and customized solutions. It was evident that he possessed an in-depth knowledge of the product, leaving no stone unturned in his quest to resolve the issue.

But what truly impressed me was Eden's unwavering commitment to ensuring my complete satisfaction. He remained by my side until the problem was completely resolved, going above and beyond the typical boundaries of customer support. His attentiveness, patience, and genuine care made me feel like a valued partner rather than just another customer.

In today's fast-paced world, it's rare to come across such exceptional support. Eden is a true gem, representing the epitome of customer service excellence. His dedication, expertise, and problem-solving prowess have left an indelible impression on me.

If you ever find yourself in need of assistance with Dser products, look no further than Eden. With his unparalleled support, you can rest assured that your concerns will be addressed promptly and with the utmost professionalism. Eden has set the bar high for what exceptional customer service should be, and I am grateful to have had the pleasure of his assistance.

Thank you, Eden, for your outstanding service. Your commitment to customer satisfaction deserves the highest accolades. Dser is fortunate to have such a remarkable individual on their support team. Kudos to you, and keep up the incredible work!

Track and Find
USA
10 måneder bruker appen
DSers svarte 1. juni 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31. oktober 2023

Olivia was great! fast replies and solutions. clear and concise. highly recommended

TheDream
New Zealand
10 måneder bruker appen
DSers svarte 1. november 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16. september 2023

This is extremely frustrating . They added Tmall without my authorization and now my store is completely messed up. I reached out to support and they play game all day instead of fixing my issue which i provided several times (min 5 times). Each time some Victoria keeps telling me to verify my email and sent screenshot of my problems with details of my issue and they keep playing games. This is extremely frustrating. I don't even know why Shopify deals with this company. Tmall is something i don't even use. Why is it forced on my account without my authorization. I will be looking at replacing this app today.

Make Me Elegant
USA
Over 1 år bruker appen
DSers svarte 18. september 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods and we will triple check things to solve your problem

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

13. oktober 2023

I chatted with Olivia through messenger and she was super helpful and patient with me. She helped me through a couple different issues I was having with connecting products to my Shopify store. Everything is fixed now and I'm so happy she was able to help. Thank you Olivia!

A Pretty Penny
USA
29 dager bruker appen
DSers svarte 15. oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Redigert 30. juni 2023

Started using DSers recently when my old dropshipping stopped working. So far I am very happy with everything. It's super easy to import and edit products, they provide an intuitive search function, and best of all, everything is fully automated so I don't even have to touch my orders, DSers takes care of everything from beginning to end!

Today I had a few questions so I reached out to chat support and talked to Zoe. She was very kind and helpful, answered all my questions, and took the time to explain things to me.

Highly recommend! 16k people can't be wrong.

The Knickknack Shack by Darthside LLC
USA
4 måneder bruker appen
DSers svarte 3. juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team