DSers‑AliExpress Dropshipping , 24 829 vurderinger
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Etter vurdering
Aimee was great. She helped me with urgent matters in a timely manner. 10/10.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Parabéns pelo excelente atendimento Vivian! Sempre que necessitar do apoio da equipe, espero receber atenção com educação, cordialidade e profissionalismo! Sucesso em sua Jornada Vivian!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Dsers is easy to use. As it was my first time using the app, Lucy from Dsers team helped me a lot to solve my issues.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had the pleasure of being assisted by Una, and I must say that the customer service provided was absolutely outstanding. The response time was impressively fast, and their assistance proved to be extremely valuable. Not only did they promptly address my issue, but they also went above and beyond by providing me with thorough instructions accompanied by detailed screenshots, which made it incredibly easy to understand how to resolve the problem.
The specific issue I encountered was related to an error in the fulfillment process of my orders, as I mistakenly placed an order out of sequence. However, Una efficiently cleared up the confusion and ensured that I fully grasped the correct steps moving forward.
One aspect that truly stood out was the clarity with which they presented instructions on how to handle future orders from Shopify to DSers. This proactive approach left me feeling confident and well-prepared for any future transactions.
In summary, my experience with Una's assistance and the customer service overall was nothing short of perfect. I highly recommend their services to anyone seeking reliable and prompt support. Kudos to Una and the team for their exceptional service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
This afternoon I had the pleasure to work with Jully. I had questions relating to the fulfillment of my first order. Jully took the time to thoroughly walk me through every step needed to fill and complete my order. To be honest, I really needed someone with extreme patience as I was trying to understand how the systems worked within each other, how payment is received, and how to forward payment through AliExpress and DSers. Jully was exceptional! Amazing customer service and I can now fill my first order without delay.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had an issue with an order and it took 5 minutes for Olivia to find it and help me to fix it. Really great service and very nice. thanks again :)
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Really happy with the help i got from Una. Im really new to this and i got secure help.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Irene was super fast and helpful, immediately solved my issue with an order and advised on next steps. 5-star help! Thanks again!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I would like to thank Via, she was very quick to respond, very friendly and informative, she solved my problem quickly, such a great person, thank you very muchhh Via.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Perfect, fast and extremely competent support from Selena. I was very happy someone helped me and was patient like Selena.
Thank You very much Selena! I give you a 5 of 5 star rating!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team