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I had a tough issue with my Dsers account, but Irene saved the day, the agent's deep understanding of the Dsers platform. They listened attentively to my problem, asking insightful questions to gather all the necessary details. This level of engagement demonstrated their commitment to finding the most effective solution tailored to my specific situation.
The agent displayed remarkable expertise as they guided me through the troubleshooting process step-by-step. Their instructions were clear and concise, making it easy for me to follow along. Even when I faced challenges during the process, the support agent remained patient and encouraging, assuring me that we would find a resolution together.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great customer service, I had a pleasurer to chat with Wendy, she helped me to create my first Buddle which was a bid struggle for me. Result is fantastic she have DONE everything to help me to have the end result as I wanted.... Costumers Service is one complete different level than all the app out there
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The app runs very smoothly and saves a lot of time, the customer support is also fantastic would highly recommend.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I had a problem logging into DSers, it turned out that my Aliexpress account was blocked.
I was very upset and did not know what to do, Holly from DSers support was very responsive, listened patiently, tried to clearly explain to me what needs to be done, that there is nothing to worry about, everything is fixable. Her good attitude and sympathy put me at ease. It was just what I needed! Thanks Holly!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
tive problema com uma entrega e vivian do atendimento me ajudou muito bem
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excellente aide grâce au professionnalisme de RITA !! Un grand Merci
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Atendimento ótimo, tirou minhas dúvidas... Nota 10 para Holly
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am very new to DSers-AliExpress Dropshipping and today I received excellent help from I think it was Gracia from the DSers Support Team and they did an amazing job. I felt very support through the whole process and am so appreciate and grateful for it. I got done what i needed help with so thank you!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Sandy did an amazing job! She really helped me understand how to navigate the site and helped me process my first order to my first customer! THANK YOU SANDYY <3
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Serein in live chat was such a great help! I received my first order and was scared to make a mistake. He guided me through the questions and helped me to set up needed featured in Dsers! Amazing customer service! Thank you so much!!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team