Omtaler (26 491)
Raffiner
-
Etter vurdering
I had the pleasure of being assisted by Una, and I must say that the customer service provided was absolutely outstanding. The response time was impressively fast, and their assistance proved to be extremely valuable. Not only did they promptly address my issue, but they also went above and beyond by providing me with thorough instructions accompanied by detailed screenshots, which made it incredibly easy to understand how to resolve the problem.
The specific issue I encountered was related to an error in the fulfillment process of my orders, as I mistakenly placed an order out of sequence. However, Una efficiently cleared up the confusion and ensured that I fully grasped the correct steps moving forward.
One aspect that truly stood out was the clarity with which they presented instructions on how to handle future orders from Shopify to DSers. This proactive approach left me feeling confident and well-prepared for any future transactions.
In summary, my experience with Una's assistance and the customer service overall was nothing short of perfect. I highly recommend their services to anyone seeking reliable and prompt support. Kudos to Una and the team for their exceptional service!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
lennon did a great job i understanding my problem fast and was very quick with providing the solution. thanks lennon
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would like to say the girl Sherry from customer service is extremely helpful and welcoming. I had some questions about how things get going and she made the process so easy for me.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Very helpful. My first order, but was unable to fulfill that. So I contacted Dsers via FB messaging service and i gor best possible help and problem got solved with something new to learn. 5 STARTS & Thanks
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I am satisfied so far. Above all, the support was able to help me quickly with my question. A big thank you to NEVA for answering my question.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Wendy helped me a lot and especially fast. This is how I imagine good customer service.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer service is great. Sylvia from the support, who inspite of having queries from multiple customers at the same time, handled it like a pro and solved my issues. Thanks a lot
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Works very well. And if there is any questions as I always have. They hade great support. Marshall helps me a lot!
10/10
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I really enjoyed their service especially the attention given to me by Lucy one of the customer service who attended to me. Lucy is very straight forward and really explains really clear to me. I'd love to meet her again. Thanks Lucy!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Very impressed, Quick resolutions for resolving my issues. Very informative.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team