Omtaler (30 065)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
9. oktober 2024

Great great great app. The customer support team is outstanding. Especially Jesse who was quick to help us with some urgent fulfillment info. Good stuff!

Activa Day
USA
Rundt 1 måned bruker appen
DSers svarte 15. oktober 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12. september 2024

Really great Customer Service. Reached out to them because I was having issues with setting up my account and editing my products and Sandy was a great help.

My Store
USA
Rundt 1 måned bruker appen
DSers svarte 17. september 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7. september 2024

I was having issues with understanding the process of updating and synchronizing Dsers with my store so I contacted the live Chat. Lucy assisted me greatly by pointing towards the right direction. Now I have a better understanding of what to do. Thanks Lucy!

Nyce Party Planning
USA
Rundt 2 måneder bruker appen
DSers svarte 8. september 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

11. november 2024

Rin solved the problem and helped me fully understand the issue and how it happened. Very respectful and patient in helping me, Thank you so much.

All You Wear
USA
3 måneder bruker appen
DSers svarte 13. november 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2. november 2024

Sandy was very helpful and efficient in assisting me navigate my store set up. I appreciate it!

lljoy
USA
Rundt 1 måned bruker appen
DSers svarte 4. november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13. oktober 2024

Celia was extremely helpful in helping me choose the subscription that best suites my needs. I love that tech support is available 24/7

My Store
USA
Rundt 1 måned bruker appen
DSers svarte 15. oktober 2024



Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. oktober 2024

I reached out for something that had been troubling me for quite some time. Chrissy was very polite and patient helping me work through my issue. I did not expect to hear back so quickly when reaching out for help but was pleasantly surprised to have it solved much sooner than expected.

The Cozy Collar
USA
8 dager bruker appen
DSers svarte 20. oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13. august 2024

Thanks Bianca,

and all the other of the DSERS team that helped me in the past.
When you need help, their service is super fast.

keep it up!

Pawsify
Belgia
5 måneder bruker appen
DSers svarte 14. august 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

15. oktober 2024

Dsers was helpful in looking at the status of an order and helped provide useful information.

JAIK Products
USA
Rundt 1 måned bruker appen
DSers svarte 16. oktober 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. september 2024

Blanca was the best today, she quickly respond to my problem. I'm still learning and she was very patient and caring.

Simple Mondo
Australia
5 måneder bruker appen
DSers svarte 10. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team