Omtaler (29 825)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
17. september 2024

I couldn't believe that I actually got a live person to walk me through step by step on everything I needed to know. They were patient with me and also had a visual detailing where I needed to go. I really love the professionalism and the courtesy that they have for the members.

Path Of Praise
USA
19 dager bruker appen
DSers svarte 7. oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22. oktober 2024

Thank you so much Aimee!
You quickly understood my problem and resolved it.
take care

HOLiSTYCO
Brasil
5 måneder bruker appen
DSers svarte 23. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26. oktober 2024

I had an outstanding experience with Dsers' customer support. A big thank you to Zico for the quick and efficient help! He solved my issue in no time and was very professional. Truly a top-notch service!

AmiCanine
Belgia
20 dager bruker appen
DSers svarte 27. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28. september 2024

I was trying to figure out shipping rates and I could not find the specific info that I was looking for for days.

I turned to dsers customer support live chat and Wendy helped clarify things in a matter of minutes.

My Store
Canada
12 dager bruker appen
DSers svarte 8. oktober 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7. september 2024

The fast responding is amazing the agent Zico was really fast with answering my questions and he helped me get the files I want in no time he was a great help to my issue.

Tanirtt
Frankrike
3 måneder bruker appen
DSers svarte 9. september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14. september 2024

I was unsubscribing from "Advanced" plan to "Basic" plan and the customer agent said "normally we will not charge you any fees if you downgrade during the trial period, but considering that you downgrade on the last day, you may be charged. But don't worry, if you are charged, please contact us and we will help you refund the money, so don't worry"

which sounds positive if true.

Grumpurrs
USA
13 dager bruker appen
DSers svarte 17. september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

23. august 2024

I highly recommend using DSers support. Selena has helped me resolve an issue that i have had for a few days now. Thank you selena!

VenBikes
Storbritannia
3 måneder bruker appen
DSers svarte 25. august 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17. august 2024

DSers‑AliExpress Dropshipping pairs well with Shopify.

They have good customer service, too. Some of my Shopify settings were incorrect and customer support was able to help me with my problem. Rfimp was knowledgeable and had my problem fixed in less than five minutes. He was also able to walk me through some fulfilment steps. I should be good to go now. The interface seems user-friendly.

Gone Viral Goods
USA
19 dager bruker appen
DSers svarte 19. august 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. oktober 2024

Customer service is on 24/7. They helped me out on getting my first order paid and shipped out!

The Dapper Dynasty
USA
20 dager bruker appen
DSers svarte 21. oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8. oktober 2024

Celia was super friendly. Dser sounds very promising for my business

Party Empress
Australia
Rundt 1 år bruker appen
DSers svarte 10. oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team