Omtaler (30 072)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
5. september 2024

I recently had an issue with the pricing, and I was fortunate enough to be assisted by Olivia from customer service. From the moment I reached out, she was attentive, friendly, and truly cared about resolving my problem. Not only did she address the issue quickly, but she also went above and beyond to ensure everything was taken care of efficiently.

Her professionalism and dedication made the whole process smooth and stress-free. Thank you, Olivia, for your outstanding service! You turned a frustrating situation into a positive experience.

Charme Maison
Marokko
14 dager bruker appen
DSers svarte 8. september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20. august 2024

Very useful app to implement into shopify for the main websites such as Aliexpress and Temu. Customer support is always available and in one instance Luna provided me with all the information and help to solve my queries

Orbinexcel
Storbritannia
Rundt 2 måneder bruker appen
DSers svarte 21. august 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5. september 2024

"The support team's help turned my bad day with my first Shopify order into a great one! The conversation was very enthusiastic and helped me clearly understand the order fulfillment process on DSers and Shopify! 5 stars!

Drakelite
USA
16 dager bruker appen
DSers svarte 8. september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15. oktober 2024

i love RITA she was amazing with me i have dyslexia so it kinda hard for me to understand by only reading it i am a hands on she help me through it with care and understanding i could give rita 1000 stars

wholesalebyhrjewls
USA
12 dager bruker appen
DSers svarte 16. oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15. september 2024

I been working with Dsers for over a few months and im satisfied with their services, last time i had a question about something, wendy helped me solve it and also gave me few advices. Recommended.

Levitonic
Tyrkia
27 dager bruker appen
DSers svarte 17. september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24. oktober 2024

It was a very helpful experience. Every step clearly explained and the problem solved

Luckgens Stores
Storbritannia
7 måneder bruker appen
DSers svarte 27. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30. oktober 2024

Super straightforward and easy to use. Customer service is great, Raphael helped me out quickly and made it easy to understand everything :)

LuxCove
Storbritannia
17 dager bruker appen
DSers svarte 31. oktober 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9. september 2024

I am very satisfied with their professionalism, I had a problem and they helped me immediately, so what can I say and thank you for the help given to me.

Frosti
Italia
Rundt 2 måneder bruker appen
DSers svarte 10. september 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

31. august 2024

I messaged in today because I was having an issues with my products saying sold out. My DSers account management helper made it so simple for me to fix the problem. Isak was an amazing help and was such a pleasure to work with. Thank you to him and I would work with him anytime. I appreciate his timely response and quick help.

D's Delights
USA
Rundt 1 måned bruker appen
DSers svarte 1. september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4. september 2024

I recently reached out to Drser Support for help with removing my old PayPal account and setting up a new one, and I couldn’t be happier with the assistance I received! Vivian was incredibly helpful, patient, and guided me through each step of the process. She made everything so easy and stress-free, and I really appreciated her friendly approach. Thank you, Vivian, for your excellent support! I highly recommend Drser Support to anyone in need of professional and efficient help.

Treamfly
Tsjekkia
18 dager bruker appen
DSers svarte 5. september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team