Omtaler (30 688)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
2. november 2024

I had a problem with making payment, Chloe made is so easy to sort. She helped me to understand what the issues where and helped me to get through them step by step, she was amazing

Phitness Pro Ltd
Storbritannia
6 måneder bruker appen
DSers svarte 3. november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23. september 2024

I have been using the DSers app for several months now, and it has significantly improved my dropshipping experience. The app is user-friendly, efficient, and has helped streamline many of the processes. Today, I encountered an issue, and I must highlight the outstanding support I received. Raphael, one of the customer support assistants, went above and beyond to help resolve the problem. His dedication and commitment were truly impressive. It's reassuring to know that the app not only performs well but also has a reliable and responsive support team to assist when needed.

Pets-Favourite Brush
Polen
Over 1 år bruker appen
DSers svarte 7. oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31. oktober 2024

Recently starting using DSERS. Such a versatile app and great integrations with shopify-Aliexpress. I have gotten the hang of the dropshipping app after viewing the training videos and getting extra assistance from service agent Chloe. She helped clarify any extra concerns I had regarding the app. Excited to see where this app takes my dropshipping business.

Wholesome Gifts 4 All
USA
5 måneder bruker appen
DSers svarte 3. november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21. september 2024

Isak was quick, professional, communicative, and helpful. The app may not always work 100% perfectly, but the support team is always ready to fix most issues without a hitch!

Mochipan
USA
Over 2 år bruker appen
DSers svarte 7. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Redigert 4. oktober 2024

I recently had an issue while using the Dsers app, and I was fortunate to receive assistance from their customer service. Her name is Olivia, I must say, I was thoroughly impressed! The representative was not only knowledgeable but also incredibly patient and understanding. She quickly grasped my problem and provided a clear, step-by-step solution that resolved my issue in no time.

What stood out to me was her dedication to ensuring I fully understood the process. It’s rare to encounter such efficient and friendly support! I appreciate the effort she put into making my experience seamless. Thank you, Olivia, her expertise and friendly demeanor made the entire process smooth and stress-free. I truly appreciate the support I received and highly recommend Dsers to anyone looking for a reliable platform!

Phoenix Haven
Filippinene
4 måneder bruker appen
DSers svarte 7. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

22. oktober 2024

Zico was amazing !!! Helped me with my issues and even took an extra step as to informing me on another feature I wasnt aware of . 5 stars to you Zico !!!

Queen And Jewels
USA
12 måneder bruker appen
DSers svarte 24. oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. oktober 2024

I had a product that needed to be fix and it they where there for me every step of the way.

Fashion Little Box
USA
Over 1 år bruker appen
DSers svarte 31. oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13. november 2024

I had trouble resetting my password and verifying my account because I wasn’t receiving any emails, but Rita from the DSers team was a lifesaver! She was not only quick to respond but also incredibly polite and bubbly, making the support experience pleasant and stress-free. Rita guided me through each step with patience, checked my account details, and provided practical solutions. Her friendly and professional assistance turned a frustrating situation around. Thank you, Rita, for going above and beyond—I truly appreciate the 24/7 support from DSers!

JS District
Nederland
2 måneder bruker appen
DSers svarte 14. november 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29. oktober 2024

I had a fantastic experience with DSers support, thanks to Sandy! She was incredibly responsive and knowledgeable, guiding me through my concerns with clear steps. Sandy’s friendly demeanor made the process feel personal, and she went above and beyond to ensure I understood everything. I now feel confident using DSers. Highly recommend their support, especially if you get Sandy!

TopThings
Sverige
10 måneder bruker appen
DSers svarte 30. oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16. november 2024

I had several questions about my order, and Luna provided outstanding customer service. She answered all my inquiries promptly and resolved every concern I had with patience and professionalism. I truly appreciate her amazing support. Highly recommend reaching out to Luna if you need assistance!

Arayzen
Canada
8 måneder bruker appen
DSers svarte 18. november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team