Omtaler (29 803)

Samlet vurdering
5
Antall per vurderingsnivå
  • 98 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
4. november 2023

I had trouble with my account, but customer service stayed with me for more than an hour and fixed everything for me! She was polite and her name was Selena!
Great customer service :D

Kodeh Online
Canada
9 måneder bruker appen
DSers svarte 6. november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21. februar 2024

Wendy was very kind and helpful, she fixed my problem immediately! Thank you

Hathor's Jewels & Accessories
USA
Over 1 år bruker appen
DSers svarte 22. februar 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18. mai 2024

Literally can't even be used

Nest Essentials
USA
4 måneder bruker appen
DSers svarte 20. mai 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

21. november 2023

Wendy was the best! She was so helpful and so kind with working through helping me with a mapping problem!

HyperSoft
Mexico
Over 1 år bruker appen
DSers svarte 22. november 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30. november 2023

Im new to dropshipping and had a bit of an issue so contacted the live chat on messages and my problem was swiftly sorted out in no time.My experience was top class and i would recommend DSers to anyone that's dropshipping.

Black sheep
Storbritannia
5 måneder bruker appen
DSers svarte 3. desember 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2. mars 2024

Blanca helped me finally resolve an issue importing products and updating invetory. Excellent help 24/7! I’m amazed :) Also incredible inventory selection :D

Holo Haven
Canada
10 måneder bruker appen
DSers svarte 4. mars 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23. desember 2023

Once again, thank you for your outstanding support. I cannot thank you enough for the relief you brought by successfully resolving the error message that was blocking me. Knowing that you were able to help me clear that hurdle was truly awesome and gave me peace of mind.

yasky-junction
USA
Rundt 1 måned bruker appen
DSers svarte 3. januar 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19. februar 2024

Selena was very helpful and greatly helped me to understand my issue. and then she provided support.

Your Baby Buy
Australia
5 måneder bruker appen
DSers svarte 20. februar 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15. januar 2024

I had a really good experience with someone at DSers when they helped me connect my account to an Aliexpress account. Lucia was really patient with helping me when I could not link them and did it for me. Thank you Lucia and the whole team for the support

Fluxify
USA
3 måneder bruker appen
DSers svarte 17. januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6. januar 2024

I'm very grateful with the support of Lucia. She helped me with a lot of doubts in my first order through DSers and she was very patient and kind with the answers. Fast response and excellent service. I strongly recommend the support service and specially if it's Lucia that one who answers to any doubts.

Attienda Store
Peru
3 måneder bruker appen
DSers svarte 15. januar 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team